Speech 100

M. Morrow Name________________________________________________________

1.	One characteristic of human communication is that it is symbolic. In this symbolic communication meanings are located in:
	a.	words
	b.	events
	c.	people
	d.	objects

2.	The encoding process is best described by which of the following descriptions?
	a.	organizing thoughts into ideas
	b.	identifying feelings and emotions
	c.	receiver acknowledgment that a message has been received
	d.	formulating ideas or feelings into symbols

3.	When your teacher pauses during a lecture because he or she notices several frowning faces, the teacher is illustrating that:
	a.	Communicators are simultaneously senders and receivers.
	b.	Communication is irreversible.
	c.	Communication is a process.
	d.	Communication is not always a good thing.

4.	John is trying to listen to a speech but his headache interferes. He's experiencing:
	a.	external noise
	b.	physiological noise
	c.	psychological noise
	d.	a distraction not classified as noise

5.	According to your text, in most cases successful communication occurs when:
	a.	the speaker is satisfied
	b.	the listener is satisfied
	c.	everyone is satisfied
	d.	one person has more sophisticated communication skills

6.	Because communication is transactional, when communication failure occurs it is a fairly simple task to figure out which party is to blame.
	a.	True
	b.	False

7.	A receiver's act of assigning meaning to a symbol is called encoding.
	a.	True
	b.	False

8.	Communication is something done to listeners by speakers.
	a.	True
	b.	False

9.	Symbols can be either verbal or nonverbal.
	a.	True
	b.	False

10.	Communication competence is a trait that individuals either possess or lack.
	a.	True
	b.	False

11.	All of the following are characteristic of self-concept except:
	a.	It is innate, rather than learned.
	b.	It aids in predicting the person's effectiveness as a communicator.
	c.	It influences interactions with others.
	d.	It can change over time.

12.	Self-concept includes perceptions of:
	a.	behavior
	b.	feelings
	c.	appearance
	d.	It does not focus on one particular aspect.

13.	A person's self-concept is a set of:
	a.	constantly changing perceptions of others
	b.	stable perceptions of others
	c.	uniquely changing perceptions of ourselves
	d.	relatively stable perceptions of ourselves

14.	Which statement best captures the connection between self-concept and communication?
	a.	The self-concept shapes communication behavior.
	b.	Communication behavior affects the self-concept.
	c.	Self-concept shapes communication behavior, but communication behavior has little impact on self-concept.
	d.	Self-concept shapes communication behavior and is affected by the response to the behavior.

15.	A perception check does NOT include:
	a.	evaluation of the words or behavior noticed
	b.	possible interpretations of the words or behavior
	c.	a request for clarification
	d.	description of the words or behavior noticed

16.	When you answer the question, "Who am I?" you are describing your self-concept.
	a.	True
	b.	False

17.	People are more influenced by negative than positive characteristics of others.
	a.	True
	b.	False

18.	The self-concept includes both what we think is unique about us and what we think makes us similar to others.
	a.	True
	b.	False

19.	Empathy requires sympathy.
	a.	True
	b.	False

20.	When you speak in public your audience sees your presenting self.
	a.	True
	b.	False

21.	Language use can reflect the speaker's willingness to take responsibility for his/her statements. Which of the following categories of statements reflects the highest amount of speaker responsibility?
	a.	it statements
	b.	you statements
	c.	they statements
	d.	I statements

22.	Human communication is symbolic. Why?
	a.	A particular word means the same thing to any two people.
	b.	There are logical reasons why certain words stand for certain ideas.
	c.	Words are arbitrary and open to individual interpretation.
	d.	We are emotionally connected to others.

23.	Syntactic rules determine:
	a.	the meaning of a particular symbol
	b.	the pronunciation of a particular symbol
	c.	the hierarchy of meaning in symbols
	d.	the sequence of a set of symbols

24.	A conclusion based on an interpretation of evidence is called a(an):
	a.	fact
	b.	opinion
	c.	inference
	d.	connotation

25.	Which of the following is valued most highly in communication by women in all-female talk?
	a.	humor
	b.	new ways to solve problems
	c.	empathy
	d.	rapid pace

26.	Which of the following is more typical of men in same-sex conversations?
	a.	use of filler words to begin sentences
	b.	questions
	c.	justifiers
	d.	personal pronouns

27.	Which of the following statements would researchers classify as being the most powerfully expressed?
	a.	"I guess I have a question."
	b.	"Excuse me, but I have a question."
	c.	"I think I have a question."
	d.	"I have a question."

28.	In order to speak a language fluently, a speaker should be able to describe the rules that govern that language.
	a.	True
	b.	False

29.	The nature of English grammar is basically static and unchanging.
	a.	True
	b.	False

30.	A person's sex role and gender are the same thing.

	a.	True
	b.	False

31.	Euphemisms are used to avoid clear communication.
	a.	True
	b.	False

32.	When people adapt their vocabulary and rate of speaking to each other it is termed convergence.
	a.	True
	b.	False

33.	Which statement below best describes the relationship between listening and hearing?
	a.	Listening and hearing always occur simultaneously.
	b.	You can listen and not hear.
	c.	You can hear and not listen.
	d.	Listening and hearing are the same thing.

34.	The process of hearing is _________________; the process of listening is _________________.
	a.	mental/physical
	b.	abstract/neutral
	c.	subconscious/interpretive
	d.	physiological/interpretive

35.	What is the relationship between the rate that people speak and the speed at which people listen?
	a.	People can understand speech at rates much greater than people can speak.
	b.	People can speak at rates much greater than they can understand speech.
	c.	People speak and listen at approximately the same rate.
	d.	No predictable relationship exists between speech rate and rate of understanding.

36.	Which of the following is the most accurate paraphrase of the statement, "This course meets daily for an hour starting at 9 a.m. and has no prerequisites."
	a.	What days does it meet?
	b.	It meets every day?
	c.	Why do we meet so often?
	d.	So we meet Monday through Friday and anyone can enroll, right?

37.	A paraphrase should reflect the speaker's:
	a.	thoughts
	b.	emotions
	c.	thoughts and emotions
	d.	thoughts, emotions, and listener reaction

38.	People should try to listen to everything in all situations.
	a.	True
	b.	False

39.	One valuable type of verbal feedback is the use of questions.
	a.	True
	b.	False

40.	Understanding often depends on the ability to organize the information we hear into recognizable form.
	a.	True
	b.	False

41.	While people may speak differently from one culture to the next, the process of listening remains the same across cultures.
	a.	True
	b.	False

42.	Fifty percent of a message that is forgotten within eight hours of hearing a message is called the residual message.
	a.	True
	b.	False

The text states that from the transactional perspective it is a mistake to suggest that just one party is responsible for a relationship.

This refers to decoding.

Communication is a transaction between both speakers and listeners and is a process in which those roles are shared.

Both can be given symbolic meaning.

10.

It is situational, rather than a trait a person either possesses or doesn't possess.

11.

12.

13.

14.

15.

16.

The self-concept is your definition of yourself including the ways in which you identify who you are.

17.

Research shows that when people are aware of both the positive and negative characteristics of others, they tend to be more influenced by the undesirable traits.

18.

The self-concept includes our conception of what makes us both similar to, and different from, others.

19.

We only sympathize with people whom we pity; it is possible to empathize without feeling sympathy.

20.

The presenting self is your public self.

21.

22.

23.

24.

25.

26.

27.

28.

Most people cannot articulate all the rules of language; most rules are learned unconsciously.

29.

Our language is not a process language and changes very slowly when compared to the rate at which things change.

30.

Sex role is a social orientation; gender is a biological categorization.

31.

They are one type of evasive language.

32.

Convergence is conversational adaptation.

33.

34.

35.

36.

37.

38.

People couldn't tolerate the "message overload" of constant good listening.

39.

Questions can gather additional information about the speaker's message, and assist the speaker in understanding your reaction.

40.

Understanding includes putting what we hear into a meaningful structure.

41.

Research suggests that young adults from different cultures often have different listening styles.

42.

The residual message is what is remembered.