Good communication skills are the key to getting results in any workplace. In a matter of hours, our seasoned communications experts can teach you how to listen actively, read nonverbal signals clearly, speak and write more persuasively, or compose error-free reports and e-mails that actually get read. Our professional instructors can also help you develop the skills and confidence you need to handle challenging people and situations more gracefully. Learn how to overcome emotions and focus on solutions. Get more out of meetings and group training, and ensure your ideas and opinions are heard and respected.
Active listening is a critical skill used by the most effective business communicators. Connecting powerfully opens the door to mutual enga... More »
Quiet, aggressive or assertive? Assertive behavior is a valuable trait that can help your career as you affirm your point of view. This sess... More »
Conflict at work builds up stress and decreases productivity. This interactive course will enable participants to develop more effective ski... More »
Approach your business correspondence with greater confidence and increased skills. Improve your writing proficiency by reviewing current g... More »
Are you new to the U.S. business culture? Would you like to increase your visibility and improve your chances of advancement? Skillfully com... More »
Instill the excitement of possibility and kick-start your audience’s creative thinking through the power of language. In this class you wi... More »
Did you know that studies have proven that productivity increases when individuals and teams are cross-culturally competent? And that projec... More »
Build strong teams and foster spirit, pride, commitment, and trust. There are definite team development stages and roles for each member. P... More »
Unresolved tension between employees can undermine productivity, morale, and teamwork—and may escalate into costly turnover or legal a... More »
Captivate, educate, and motivate your audience by learning to prepare, design, and deliver presentations that inspire them to achieve desire... More »
Learn how to be an effective meeting facilitator through skillful planning and execution. Participants in this course will explore how to ma... More »
Businesses depend on marketing communications to attract customers, earn profits and, in essence, thrive. Yet the challenge of breaking thro... More »
Gain tips for writing ads, flyers, letters, and brochures that promote your product, service, cause, or self. Practice easy ways to write ca... More »
In business, email is a primary method of communication. Develop a professional email style that represents you as a strong communicator an... More »
Blogging has emerged as a popular and wide-reaching tool for professional communication. This course provides an introduction to blogging ef... More »
In this fascinating and popular workshop, learn to say what you mean when it matters most! Whether at work or home, how we say it is often m... More »
Strong emotions often complicate communication. When tempers flare, verbal attacks and complaints can easily put people on the defensive. Ho... More »
Anyone who wants to ask for a promotion, present an initiative, make a marriage proposal, or raise funds, needs to know how to make a strong... More »
This workshop is for presenters who want to refresh, polish, or strengthen their skills. Being able to think on your feet is a valuable skil... More »
Each of us has a personal brand. Just like the Nike brand is about performance and Nordstrom is about service, there is a unique way others ... More »
Strengthen your business writing in an informative, hands-on learning environment by discovering how to clearly define the purpose of your m... More »
This interactive workshop exposes the common myths about body language and shows how to read the hidden signs. Explore the messages you tran... More »
According to a recent Gallup poll, 65% of the people surveyed felt Social Media was ineffective for their organization. With traditional med... More »
Have you taken ESL classes, but would still like to speak English more fluently? This class is designed to improve the way you speak and com... More »
Ever wonder why it is so easy to work with some, and such a continual challenge to work with others? Would work be easier with fewer misund... More »
Your complete course in workplace communications—how to make a great first impression, use voice and speaking techniques to sound authorit... More »
Whether you are presenting, interviewing, facilitating meetings or teaching you can optimize the qualities in your voice to help create your... More »
New instructor Kendra Carpenter trained Continuing Ed faculty to bridge cultural gaps between themselves and their international students from last Fall. Read more. . .
Help your diverse business team or global firm bridge cultural gaps with our new cross-cultural communications courses. Read more. . .
Chirag Shah, MBA, draws on his extensive experience at Intel to teach our negotiation and presentation skills courses. Read more . . .