Complex business processes are challenging to present in a clear and logical format within technical communications. Learn how to apply the basic principles of Integrated Flowchart Documentation (IFD) - a systematic method for describing complex business processes in a modularized, graphic document format. Students gain experience and performance feedback while working to individually document a business procedure using narrative, flowcharts, tables, checklists, and logs.
Bring a USB flash drive (minimum 2 GB) to class.
See our detailed course information including course content, learning objectives, and prerequisites.