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Process Flowchart Documentation

Complex business processes are challenging to present in a clear and logical format within technical communications. Learn how to apply the basic principles of Integrated Flowchart Documentation (IFD) - a systematic method for describing complex business processes in a modularized, graphic document format. Students gain experience and performance feedback while working to individually document a business procedure using narrative, flowcharts, tables, checklists, and logs.

Bring a USB flash drive (minimum 2 GB) to class.

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