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Performance Management and Employee Relations

Ensuring maximum performance from the most valuable asset of the organization—its employees—is the role of effective performance management systems and the focus of this class. Starting with the hiring decision and onboarding techniques, this class focuses on how to establish the foundation for achieving optimum individual performance which will drive organizational performance. Students will develop a checklist for onboarding, practice defining performance standards using the SMART process, evaluate performance evaluation methods, and design a format for conducting evaluation meetings. Effective employee relations techniques are also included in this class.

Recommended Prerequisite: Successful completion of Human Resources Fundamentals class or equivalent experience.

Required text: The Performance Appraisal Handbook: Legal and Practical Rules for Managers, 2nd ed.

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