To direct or to delegate, that is the question! Directing and delegating work are two very different approaches to getting work done through others, and both are effective when used at the right time. This course defines the broad continuum between directing and delegating; the differences, the reasons for the differences, when each approach is most effective, and the expected outcomes. Participants learn to analyze workloads, evaluate team members’ abilities, assess resources and match their work assignment style to their team’s requirements.
Course Objectives-upon course completion, participants will be able to:
Analyze their workloads for work assignments.
Define and explain the continuum between directing and delegating work.
Assess employees' abilities for a given assignment in order to determine most effective approach.
Demonstrate effective direction of employees to do work.
Prepare employees for delegation.
Demonstrate effective delegating of work to employees.
See our detailed course information including course content, learning objectives, and prerequisites.