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Classes

CMST 250 Organizational Communication • 5 Cr.

Description:

Applies communication concepts and theory to an organizational setting. Covers interpersonal communication in a culturally diverse workplace, teamwork and meeting effectiveness, electronic communication, conflict management, managerial effectiveness and organizational culture. Recommended: Placement in ENGL& 101 or higher.

Outcomes:

After completing this class, students should be able to:

  • 1. Identify the types of language and nonverbal communication that will be most effective within a specific organizational culture.
  • 2. Describe how communication networks, organization structure, and organizational culture influence interaction.
  • 3. Describe the characteristics of effective electronic workplace communication.
  • 4. Identify the influence of intercultural communication on workplace interaction.
  • 5. Describe the best listening approaches in a given situation to promote understanding, accomplish your goals, and enhance your relationship with others.
  • 6. Apply leadership theory and concepts to improve managerial effectiveness.
  • 7. Describe different approaches for negotiating solutions in work-related conflicts and predict likely consequences of using each style.
  • 8. Identify the types of group roles, norms, and decision-making required to transform a group of people into an effective team.

Offered:

v3.4.0.0

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Contact info

Bellevue College
3000 Landerholm Circle SE Bellevue, WA 98007-6484 U.S.A.
Work: (425) 564-1000