New Registration Deadlines start winter quarter. So Register Early!

[ Login ]

Classes

CMST 350 Professional Communication for the Designer • 5 Cr.

Description:

Examines how an Interior Design Professional applies communication theory and concepts to perform effectively in the workplace. Focuses on development of interpersonal skills in a diverse workplace, small group interaction and meeting effectiveness, public presentations, business writing including electronic collaboration, and organizational culture. Course requires significant oral presentation. Prerequisite: Acceptance to the program or permission of instructor.

Outcomes:

After completing this class, students should be able to:

  • UPDATED OUTCOMES WEDNESDAY, APRIL 14, 2010
  • 1. Apply the basic elements, process, and key principles of communication to a specific workplace situation, demonstrating how each concept affects the outcome of the interaction.
  • 2. Analyze the advantages and disadvantages of various face-to-face and electronic communication channels found in the workplace and choose the most appropriate and effective one given the situation.
  • 3. Identify the culture and co-cultures in a specific organization and describe how their norms and values shape communication in the workplace.
  • 4. Describe the best listening approaches in a given situation to promote understanding, accomplish your goals, and enhance your relationship with others.
  • 5. Identify the types of language and nonverbal communication that will be most effective within a specific organizational culture.
  • 6. Describe different approaches for negotiating solutions in work-related conflicts and predict likely consequences of using each style.
  • 7. Identify the types of group roles, norms, and decision-making required to transform a group of people into an effective team.
  • 8. Explain the communication required of leaders and members to produce an effective meeting.
  • 9. Design and deliver an effective, organized, and professional public presentation on a work-related topic.
  • CMST 350 Learning Outcomes
  • 1. Apply the basic elements, process, and key principles of communication to a specific workplace situation, demonstrating how each concept affects the outcome of the interaction.
  • 2. Analyze the advantages and disadvantages of various face-to-face and electronic communication channels found in the workplace and choose the most appropriate and effective one given the situation.
  • 3. Indentify, describe, and demonstrate the components of effective business writing.
  • 4. Describe the organizational culture within a specific workplace or field and identify specific communication behaviors that will be most effective in that culture.
  • 5. Identify the culture and co-cultures in a specific organization, field, or community and describe how their norms and values shape communication in the workplace.
  • 6. Describe the best listening approaches you can use in a given situation to promote understanding, accomplish your goals, and enhance your relationship with others.
  • 7. Describe and identify the types of language that will be most effective within a specific organizational culture.
  • 8. Identify strategies for adapting to gender and cultural nonverbal communication differences in the workplace.
  • 9. Identify the methods of creating an effective communication climate in individual, small group, and organizational interaction.
  • 10. Describe four styles for negotiating solutions in work-related conflicts and predict likely consequences of using each style.
  • 11. Demonstrate an application of the win-win approach to conflict management to a specific work-related conflict.
  • 12. Identify the types of group roles, norms, and decision-making required to transform a group of people into an effective team.
  • 13. Describe the communication required of leaders and members to produce an effective meeting.
  • 14. Design and deliver an effective, organized, and professional public presentation on a work-related topic.
  • 15. Identify the elements of effective written communication in the workplace.

Offered:

v3.4.2.0

Footer Navigation

Contact info

Bellevue College
3000 Landerholm Circle SE Bellevue, WA 98007-6484 U.S.A.
Work: (425) 564-1000