HCTM 430 Healthcare IT Systems Implementation • 5 Cr.
Covers the implementation of information systems within healthcare organizations, as well as documentation and reporting. Includes development of an implementation plan, systems customization, configuration and testing, user training, key issues confronting organization and management of healthcare systems, best practices, and adherence to healthcare standards and regulations. Prerequisite: Acceptance into program or permission of instructor.
After completing this class, students should be able to:
- Outline the main elements and phases of systems implementation
- Present the specific characteristics and issues associated with systems implementation in healthcare settings
- Develop and document systems integration and implementation plans, including major tasks and outcomes, roles and responsibilities, timelines, risk analysis and contingency plans, and resources
- Present and apply best practices in systems integration, hardware and software installation and configuration, unit and systems testing, and systems deployment documentation
- Develop a testing plan for each stage of systems implementation with specific test and use cases following accepted business practices and health IT standards
- Identify, analyze and resolve systems problems using a wide array of tools and resources, including vendor support
- Develop a model user support and training plan and discuss benefits and limitations of various user support approaches
- Present the requirements for documentation and reporting of IT systems implementation in healthcare organizations
- Present standards and regulations relating to systems implementation and analyze their impact on overall systems implementation and deployment