Programs

Network Services & Computing Systems

On this page:

Associate in Applied Science-T Degree Network Services & Computing Systems

Brief Description

The Network Services and Computing Systems Associate in Applied Science-T degree addresses how to connect computers and other resources in a network, perform network maintenance tasks, and install and configure hardware and software in microcomputers. In addition to technical content, the degree includes skills in communication (oral, written, and listening), general business, teamwork, and problem solving.

Learning Outcomes

Degree recipients should possess the skills and abilities described below:

  • Write, speak and listen effectively
  • Apply critical thinking and logical research to technological problems in area of concentration
  • Explain fundamental networking theory, terminology, and industry recognized standards
  • Application Support Track:
    • Create business spreadsheets and documents conforming to acceptable business practice
    • Compare and contrast memory types, characteristics purpose and install memory in a PC
    • Distinguish between the different display devices and their characteristics
  • Operating System Administration Track:

    • Explain the function of and configure various services to support an enterprise network infrastructure
    • Compare and contrast the different operating systems and their features
    • Define the functions of client/customer service personnel and analyze how these functions contribute to the development of long-term relationships with clients, customers and suppliers
  • Network Administration Track:

    • Explain the theory and benefits of various technologies employed in Internetworks
    • Perform simple hardware and software configuration on a switch and a router
    • Explain the function of and configure various services to support an enterprise network infrastructure
    • Administer an organization's computer network infrastructure including servers, workstations, printers, and routers and other Internetworking devices
    • Monitor network performance, troubleshoot network problems

The following certificate(s) are nested within this degree:

  • Cisco Support Technician – Certificate of Achievement
  • Application & Desktop Support Specialist – Certificate of Achievement
  • Microsoft Network Support – Certificate of Achievement
  • Operating System Support Specialist – Certificate of Achievement

Completion Worksheet

Download the completion worksheet for this degree [PDF]

Requirements

Course No. Course Name Credit Hrs.
Core Coursework
BUS& 101 Introduction to Business 5
CMST 250 Organizational Communication 5
ENGL& 101 English Composition I 5
IT 101 Introduction to Information Technology 5
IT 128 Information Security Essentials 5
MATH 138 College Algebra for Business & Social Science 5
PHYS 109 Science for Information Technology 6
TECH 215 PC Analysis & Configuration I 5
TECH 217 PC Analysis & Configuration II 5
Choose 5 credits from the following: 5
ENGL 201 The Research Paper (5 Cr)  
ENGL& 235 Technical Writing (5 Cr)  
Choose 5 credits from the following: 5
IT 103 Networking Basics (5 Cr)  
NSCOM 201* Cisco Networking (5 Cr)
*Note: Networking Administrator track requires
NSCOM 201
 
Total Core Credits 56
Choose one of the following three tracks: 35-36
Application Support Track
BTS 144 Personal Information Manager 5
BTS 163 Word Processing Applications 5
BTS 165 Business Spreadsheet Analysis & Design 5
BTS 168 Business Data Management Tools 5
BTS 171 Operating Systems for Advanced Users 5
TECH 293* Tech Support Internship I 4
TECH 294* Tech Support Internship II 4
Choose 5 credits from the following: 5
BTS 189 Web Authoring Tools (5 cr)  
BTS 280 Project Planning, Tracking & Reporting (5 cr)  
*May substitute TECH 289 Evaluation of Work Experience (4cr) for TECH 293
and TECH 294 with advisor permission.
 
Total   36
Operating Systems Administrator Track
BTS 144 Personal Information Manager 3
NSCOM 220 Implementing Client Operating Systems 5
NSCOM 221 Implementing Server Operating Systems 5
NSCOM 223 Managing a Network Environment 5
TECH 223 Using and Supporting Linux 5
TECH 293* Tech Support Internship I 4
TECH 294* Tech Support Internship II 4
Choose 5 credits from the following: 5
BTS 189 Web Authoring Tools (5 cr)  
BTS 280 Project Planning, Tracking & Reporting (5 cr)  
*May substitute TECH 289 Evaluation of Work Experience (4cr) for
TECH 293 and TECH 294 with advisor permission.
 
Total   36
Network Administration Track
NSCOM 202 Cisco Networking ll 5
NSCOM 203 Cisco Networking lII 5
NSCOM 204 Cisco Networking lV 5
NSCOM 220 Implementing Client Operating Systems 5
NSCOM 221 Implementing Server Operating Systems 5
NSCOM 223 Managing a Network Environment 5
NSCOM 227 Implementing Directory Services 5
Total   35
Grand Total    91-2

NOTE: Will additionally need PROG 110 or equivalent to enter BC's BAS in Information Technology System Administration or Security tracks.

Associate in Arts Degree Network Services & Computing Systems

Brief Description

The Network Services and Computing Systems Associate in Arts degree addresses how to connect computers and other resources in a network, perform network maintenance tasks, and install and configure hardware and software in microcomputers. In addition to technical content, the degree includes skills in communication (oral, written, and listening), general business, teamwork, and problem solving.

Learning Outcomes

Degree recipients should possess the following skills and abilities in addition to those specific to each track:

  • Write, speak and listen effectively
  • Apply critical thinking and logical research to technological problems in area of concentration
  • Administer an organization's computer network infrastructure including servers, workstations, printers, and routers and other Internetworking devices
  • Monitor network performance, troubleshoot network problems
  • Explain fundamental networking theory, terminology, and industry recognized standards

Application Support Track

  • Create business spreadsheets and documents conforming to acceptable business practice
  • Compare and contrast memory types, characteristics purpose and install memory in a PC
  • Distinguish between the different display devices and their characteristics

Operating System Administration Track

  • Explain the function of and configure various services to support an enterprise network infrastructure
  • Compare and contrast the different operating systems and their features
  • Define the functions of client/customer service personnel and analyze how these functions contribute to the development of long-term relationships with clients, customers and suppliers

Network Administration Track

  • Explain the theory and benefits of various technologies employed in Internetworks
  • Perform simple hardware and software configuration on a switch and a router
  • Explain the function of and configure various services to support an enterprise network infrastructure

The following certificate(s) are nested within this degree:

  • Cisco Support Technician – Certificate of Achievement
  • Application & Desktop Support Specialist – Certificate of Achievement
  • Microsoft Network Support – Certificate of Achievement
  • Operating System Support Specialist – Certificate of Achievement

Completion Worksheet

Download the completion worksheet for this degree [PDF]

Requirements

Course No. Course Name  Credit Hrs.
BUS& 101 Introduction to Business  5
CMST& 230   Small Group Communication 5
ENGL& 101   English Composition I 5
ENGL& 235   Technical Writing 5
IT 101   Introduction to Information Technology 5
PHYS 109 Science for Information Technology 6
TECH 215  PC Analysis & Configuration I  5
TECH 217  PC Analysis & Configuration II 5
Choose 5 credits from the following: 5
CES 180  American Life and Culture (5 Cr)  
ANTH 180  American Life and Culture (5 Cr)   
Choose 5 credits from the following: 5
MATH 1381 College Algebra for Business & Social Science (5 Cr)  
PROG 110 Introduction to Programming (5 Cr)  
Choose 5 credits from the following: 5
IT 103  Networking Basics (5 Cr)  
NSCOM 2012 Cisco Networking I (5 Cr)  
Total   56
Choose one of the following three tracks:
Application Support Track
BTS 144 Personal Information Manager 3
BTS 163 Business Document Design Comprehensive 5
BTS 165 Business Spreadsheet Analysis & Design 5
BTS 168 Business Data Management Tools 5
BTS 171 Operating Systems for Advanced Users 5
TECH 2933 Tech Support Internship I 4
TECH 2943 Tech Support Internship II 4
Choose 5 credits from the following: 5
BTS 189 Webpage Authoring Essentials (5 Cr)  
BTS 280 Project Planning Tracking, & Reporting (5 Cr)  
Elective   2
Total   38
Operating System Administration Track
BTS 144 Personal Information Manager 3
NSCOM 220 Implementing Client Operating Systems 5
NSCOM 221 Implementing Server Operating Systems 5
NSCOM 223 Managing a Network Environment 5
TECH 223 Using and Supporting Linux 5
TECH 2933 Tech Support Internship I 4
TECH 2943 Tech Support Internship II 4
Choose 5 credits from the following: 5
BTS 189 Webpage Authoring Essentials (5 Cr)  
BTS 280 Project Planning Tracking, & Reporting (5 Cr)  
Elective   2
Total   38
Network Administration Track
NSCOM 202 Cisco Networking II 5
NSCOM 203  Cisco Networking III 5
NSCOM 204  Cisco Networking IV 5
NSCOM 220  Implementing Client Operating Systems  5
NSCOM 221 Implementing Server Operating Systems  5
NSCOM 223 Managing a Network Environment  5
NSCOM 227 Implementing Directory Services 5
Total   35
Grand Total   91-94
  1. Preparation for EWU Bachelor of Science in Technology requires MATH 138.
  2. Network Administrator track requires NSCOM 201
  3. May substitute TECH 289 Portfolio Evaluation of Work Experience (4 Cr) for TECH 293 and TECH 294 with advisor permission

Certificate of Achievement Cisco Support Technician

Brief Description

The Cisco Support Technician certificate addresses design, configuration and support of networks and Internetworks in implementations based on current Cisco Internetworking hardware.

Learning Outcomes

Certificate recipients should possess the skills and abilities described below:

  • Perform simple hardware and software configuration of a switch and a router
  • Explain the theory and benefits of a VLAN and configure a VLAN on a switch
  • Create site wiring diagrams and physical and logical topologies for a network
  • Apply knowledge of Frame Relay, Integrated Services Digital Network (ISDN) and Point-to-Point Protocol (PPP)
  • Describe the Wide Area Network design process and design a Wide Area Network

Completion Worksheet

Download the completion worksheet for this certificate [PDF]

Requirements

Course No. Course Name  Credit Hrs.
ENGL& 101 English Composition I 5
IT 128 Information Security Essentials 5
NSCOM 201 Cisco Networking I 5
NSCOM 202 Cisco Networking II 5
NSCOM 203 Cisco Networking III 5
NSCOM 204 Cisco Networking IV 5
PHYS 109 Science for Information Technology 6
TECH 215 PC Analysis & Configuration I 5
TECH 217 PC Analysis & Configuration II 5
Total   46

Certificate of Achievement Application & Desktop Support Specialist

Brief Description

The Application & Desktop Support Specialist certificate teaches skills used in entry-level positions in desktop support. Desktop support duties include the daily operation and support of computers across local area networks, application-level technical assistance to end-users and creation of written documentation. Technical classes in the certificate map to industry-standard certification tests from COMPTIA. Job titles include IT Specialist, Desktop Support Specialist, Computer Technician, Computer Support Specialist, Help Desk Analyst, Technical Support Specialist, and Computer Specialist

Learning Outcomes

Certificate recipients should possess the skills and abilities described below:

  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary
  • Install, configure and maintain client system software
  • Install and configure end-user relevant Windows services and applications
  • Assist end-users with basic software applications
  • Create and maintain system documentation
  • Demonstrate the appropriate use of communication skills and professionalism in the workplace

Completion Worksheet

Download the completion worksheet for this certificate [PDF]

Requirements

Course No. Course Name  Credit Hrs.
BTS 165 Business Spreadsheet Analysis & Design 5
BTS 168 Business Data Management Tools 5
ENGL& 235 Technical Writing 5
IT 101 Introduction to Information Technology 5
MKTG 110 Client Customer Relations 5
TECH 215 PC Analysis & Configuration I 5
TECH 217 PC Analysis & Configuration II 5
IT 128 Information Security Essentials 5
Choose 5 credits from the following: 5
IT 103 Networking Basics (5 Cr)  
NSCOM 201 Cisco Networking I (5 Cr)  
Total   45

Certificate of Achievement Microsoft Network Support

Brief Description

The Microsoft Network Support certificate addresses design, configure and support networks, infrastructure and workstations in implementations of varying size based on current Microsoft client and server operating systems.

Learning Outcomes

Certificate recipients should possess the skills and abilities described below:

  • Configure services to support an enterprise network infrastructure
  • Configure connectivity between network segments
  • Manage the operation of a network from a central location and identify and resolve network connectivity problems
  • Configure Domain Name Service to support a directory services database and install a directory services database
  • Centrally manage users, computers and security settings
  • Implement and administer a directory services database based on specific design requirements

Completion Worksheet

Download the completion worksheet for this certificate [PDF]

Requirements

Course No. Course Name  Credit Hrs.
ENGL& 101 English Composition I 5
IT 101 Introduction to Information Technology 5
NSCOM 220 Implementing Client Operating Systems 5
NSCOM 221 Implementing Server Operating Systems 5
NSCOM 223 Managing a Network Environment 5
NSCOM 227 Implementing Directory Services 5
TECH 215 PC Analysis & Configuration I 5
TECH 217 PC Analysis & Configuration II 5
Choose 5 credits from the following: 5
IT 103 Networking Basics (5 Cr)  
NSCOM 201 Cisco Networking I (5 Cr)  
Total   45

Certificate of Achievement Operating Systems Support Specialist

Brief Description

The Certificate of Achievement in Operating System Support Analyst is designed for entry-level positions in server administration and desktop support. Desktop support includes the daily operation and support of computers across local area networks, technical assistance to computer users and the creation of written documentation. Server duties include installing, configuring, monitoring and administering servers. Technical classes in the certificate map to industry-standard certification tests from COMPTIA and Microsoft. The certificate prepares students for these positions: LAN Administrator, Desktop Support Specialist, Computer Technician, Computer Support Specialist, Junior Network (or Systems) Administrator, Network Technician and Computer Specialist.

Learning Outcomes

  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components
  • Install, configure and maintain client and server system software
  • Install and configure administrator-relevant Windows services and applications
  • Monitor network to ensure network availability to all system users
  • Implement security policies
  • Create and maintain system documentation
  • Communicate and act professionally in the workplace

Completion Worksheet

Download the completion worksheet for this certificate [PDF]

Requirements

Course No. Course Name  Credit Hrs.
ENGL& 235 Technical Writing 5
IT 103 Networking Basics  5
IT 128 Information Security Essentials 5
MKTG 110 Client Customer Relations 5
NSCOM 220 Implementing Client Operating Systems 5
NSCOM 221 Implementing Server Operating Systems 5
TECH 215 PC Analysis & Configuration I 5
TECH 217 PC Analysis & Configuration II 5
TECH 223 Using & Supporting Linux 5
Total   45

Professional or technical program offerings and course requirements listed in this website may be altered by the college to reflect the needs of industry, student interests and availability of resources.

Career Pathways

View a visual career pathway, including employment options for this program.

Footer Navigation

Contact info

Bellevue College
3000 Landerholm Circle SE Bellevue, WA 98007-6484 U.S.A.
Work: (425) 564-1000