Network Services & Computing Systems


Associate in Applied Science-T Degree
Network Services & Computing Systems

Brief Description

The Network Services and Computing Systems Associate in Applied Science-T degree addresses how to connect computers and other resources in a network, perform network maintenance tasks, and install and configure hardware and software in microcomputers. In addition to technical content, the degree includes skills in communication (oral, written, and listening), general business, teamwork, and problem solving.

Learning Outcomes

Degree recipients should possess the skills and abilities described below:

    • Write, speak and listen effectively
    • Apply critical thinking and logical research to technological problems in area of concentration
    • Explain fundamental networking theory, terminology, and industry recognized standards

Cloud Architecture and Services Track:

    • Describe the benefits and challenges of cloud architecture and the available services
    • Deploy, manage, and migrate virtual machines, storage solutions and the associated services
    • Deploy, manage and configure SaaS (Software as a Service), PaaS (Platform as a Service), IaaS (Infrastructure as a Service) and SaaS (Storage as a Service) solutions

Operating System Administration Track:

    • Explain the function of and configure various services to support an enterprise network infrastructure
    • Compare and contrast the different operating systems and their features
    • Define the functions of client/customer service personnel and analyze how these functions contribute to the development of long-term relationships with clients, customers and suppliers

Network Administration Track:

    • Explain the theory and benefits of various technologies employed in Internetworks
    • Perform simple hardware and software configuration on a switch and a router
    • Explain the function of and configure various services to support an enterprise network infrastructure
    • Administer an organization’s computer network infrastructure including servers, workstations, printers, and routers and other Internetworking devices
    • Monitor network performance, troubleshoot network problems

The following certificate(s) are nested within this degree:

Completion Worksheet

Download the completion worksheet for this degree [PDF]

Requirements

Core Coursework (56 Cr)

Course # Course Name Credit Hrs.
BUS& 101 Introduction to Business 5
CMST 250 Organizational Communication 5
ENGL& 101 English Composition I 5
ENGL& 235 Technical Writing 5
IT 101 Introduction to Information Technology 5
IT 128 Information Security Essentials 5
MATH 138 College Algebra for Business & Social Science 5
NSCOM 201 Cisco Networking I 5
PHYS 109 Science for Information Technology 6
TECH 215 PC Analysis & Configuration I 5
TECH 217 PC Analysis & Configuration II 5

Choose one of the following three tracks:

Cloud Architecture and Services Track (37 Cr)

Course # Course Name Credit Hrs.
IT 270 IT Experiential Learning Capstone 2
NSCOM 202 Cisco Networking II 5
NSCOM 221 Implementing Server Operating Systems 5
NSCOM 223 Managing a Network Environment 5
NSCOM 227 Implementing Directory Services 5
NSCOM 231 Introduction to Cloud Architecture and Services 5
NSCOM 235 Cloud Infrastructure 5
NSCOM 240 Cloud Services 5

Operating Systems Administration Track (37 Cr)

Course # Course Name Credit Hrs.
BTS 144 Personal Information Manager 3
IT 270 IT Experiential Learning Capstone 1
NSCOM 202 Cisco Networking II 5
NSCOM 220 Implementing Client Operating Systems 5
NSCOM 221 Implementing Server Operating Systems 5
NSCOM 223 Managing a Network Environment 5
TECH 223 Using and Supporting Linux 5
TECH 293* Tech Support Internship I 4
TECH 294* Tech Support Internship II 4

Network Administration Track (37 Cr)

Course # Course Name Credit Hrs.
IT 270 IT Experiential Learning Capstone 2
NSCOM 202 Cisco Networking ll 5
NSCOM 203 Cisco Networking lII 5
NSCOM 204 Cisco Networking lV 5
NSCOM 220 Implementing Client Operating Systems 5
NSCOM 221 Implementing Server Operating Systems 5
NSCOM 223 Managing a Network Environment 5
NSCOM 227 Implementing Directory Services 5


Associate in Arts Degree
Network Services & Computing Systems

Brief Description

The Network Services and Computing Systems Associate in Arts degree addresses how to connect computers and other resources in a network, perform network maintenance tasks, and install and configure hardware and software in microcomputers. In addition to technical content, the degree includes skills in communication (oral, written, and listening), general business, teamwork, and problem solving..

Learning Outcomes

Degree recipients should possess the skills and abilities described below:

    • Write, speak and listen effectively
    • Apply critical thinking and logical research to technological problems in area of concentration
    • Administer an organization’s computer network infrastructure including servers, workstations, printers, and routers and other Internetworking devices
    • Monitor network performance, troubleshoot network problems
    • Explain fundamental networking theory, terminology, and industry recognized standards

Cloud Architecture and Services Track:

    • Describe the benefit and challenges of cloud architecture and the available services
    • Deploy, manage, and migrate virtual machines, storage solutions and the associated services
    • Deploy, manage and configure SaaS (Software as a Service), PaaS (Platform as a Service), IaaS (Infrastructure as a Service) and SaaS (Storage as a Service) solutions

Operating System Administration Track:

    • Explain the function of and configure various services to support an enterprise network infrastructure
    • Compare and contrast the different operating systems and their features
    • Define the functions of client/customer service personnel and analyze how these functions contribute to the development of long-term relationships with clients, customers and suppliers

Network Administration Track:

    • Explain the theory and benefits of various technologies employed in Internet works
    • Perform simple hardware and software configuration on a switch and a router
    • Explain the function of and configure various services to support an enterprise network infrastructure

The following certificate(s) are nested within this degree:

Completion Worksheet

Download the completion worksheet for this degree [PDF]

Requirements

Core Coursework (56 Cr)

Course # Course Name Credit Hrs.
BUS& 101 Introduction to Business 5
CMST& 230 Small Group Communication 5
ENGL& 101 English Composition I 5
ENGL& 235 Technical Writing 5
IT 101 Introduction to Information Technology 5
NSCOM 201 Cisco Networking 5
PHYS 109 Science for Information Technology 6
TECH 215 PC Analysis & Configuration I 5
TECH 217 PC Analysis & Configuration II 5
Choose 5 credits from the following: 5
CES 180 American Life and Culture (5 Cr)
ANTH 180 American Life and Culture (5 Cr)
Choose 5 credits from the following: 5
MATH 138 College Algebra for Business & Social Science (5 Cr)
PROG 110 Introduction to Programming (5 Cr)
NOTE: Preparation for EWU Bachelor of Science in Technology requires MATH 138.

Choose one of the following three tracks:

Cloud Architecture and Services Track (37 Cr)

Course # Course Name Credit Hrs.
IT 270 IT Experiential Learning Capstone 2
NSCOM 202 Cisco Networking II 5
NSCOM 221 Implementing Server Operating Systems 5
NSCOM 223 Managing a Network Environment 5
NSCOM 227 Implementing Directory Services 5
NSCOM 231 Introduction to Cloud Architecture and Services 5
NSCOM 235 Cloud Infrastructure 5
NSCOM 240 Cloud Services 5

Operating Systems Administration Track (37 Cr)

Course # Course Name Credit Hrs.
BTS 144 Personal Information Manager 3
IT 270 IT Experiential Learning Capstone 1
NSCOM 202 Cisco Networking II 5
NSCOM 220 Implementing Client Operating Systems 5
NSCOM 221 Implementing Server Operating Systems 5
NSCOM 223 Managing a Network Environment 5
TECH 223 Using and Supporting Linux 5
TECH 293* Tech Support Internship I 4
TECH 294* Tech Support Internship II 4

Network Administration Track

Course # Course Name Credit Hrs.
IT 270 IT Experiential Learning Capstone 2
NSCOM 202 Cisco Networking ll 5
NSCOM 203 Cisco Networking lII 5
NSCOM 204 Cisco Networking lV 5
NSCOM 220 Implementing Client Operating Systems 5
NSCOM 221 Implementing Server Operating Systems 5
NSCOM 223 Managing a Network Environment 5
NSCOM 227 Implementing Directory Services 5

*May substitute TECH 289 Evaluation of Work Experience (4 Cr) for TECH 293 and TECH 294 with advisor permission

Certificate of Achievement:
Cisco Support Technician

Brief Description

The Cisco Support Technician certificate addresses design, configuration and support of networks and Internetworks in implementations based on current Cisco Internetworking hardware.

Learning Outcomes

Degree recipients should possess the skills and abilities described below:

  • Perform simple hardware and software configuration of a switch and a router
  • Explain the theory and benefits of a VLAN and configure a VLAN on a switch
  • Create site wiring diagrams and physical and logical topologies for a network
  • Apply knowledge of Frame Relay, Integrated Services Digital Network (ISDN) and Point-to-Point Protocol (PPP)
  • Describe the Wide Area Network design process and design a Wide Area Network

Completion Worksheet

Download the completion worksheet for this certificate [PDF]

Requirements

Core Coursework

Course # Course Name Credit Hrs.
ENGL& 101 English Composition I 5
IT 128 Information Security Essentials 5
NSCOM 201 Cisco Networking I 5
NSCOM 202 Cisco Networking II 5
NSCOM 203 Cisco Networking III 5
NSCOM 204 Cisco Networking IV 5
PHYS 109 Science for Information Technology 6
TECH 215 PC Analysis & Configuration I 5
TECH 217 PC Analysis & Configuration II 5

Certificate of Achievement:
Application & Desktop Support Specialist

Brief Description

The Application & Desktop Support Specialist certificate teaches skills used in entry-level positions in desktop support. Desktop support duties include the daily operation and support of computers across local area networks, application-level technical assistance to end-users and creation of written documentation. Technical classes in the certificate map to industry-standard certification tests from COMPTIA. Job titles include IT Specialist, Desktop Support Specialist, Computer Technician, Computer Support Specialist, Help Desk Analyst, Technical Support Specialist, and Computer Specialist.

Learning Outcomes

Certificate recipients should possess the skills and abilities described below:

  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary
  • Install, configure and maintain client system software
  • Install and configure end-user relevant Windows services and applications
  • Assist end-users with basic software applications
  • Create and maintain system documentation
  • Demonstrate the appropriate use of communication skills and professionalism in the workplace

Completion Worksheet

Download the completion worksheet for this certificate [PDF]

Requirements

Core Coursework

Course # Course Name Credit Hrs.
BTS 165 Business Spreadsheet Analysis & Design 5
BTS 168 Business Data Management Tools 5
CMST& 250 Organizational Communication 5
ENGL& 101 English Composition I 5
IT 101 Introduction to Information Technology 5
IT 128 Information Security Essentials 5
NSCOM 201 Cisco Networking I 5
TECH 215 PC Analysis & Configuration I 5
TECH 217 PC Analysis & Configuration II 5

Certificate of Achievement:
Microsoft Network Support

Brief Description

The Microsoft Network Support certificate addresses design, configure and support networks, infrastructure and workstations in implementations of varying size based on current Microsoft client and server operating systems.

Learning Outcomes

Certificate recipients should possess the skills and abilities described below:

  • Configure services to support an enterprise network infrastructure
  • Configure connectivity between network segments
  • Manage the operation of a network from a central location and identify and resolve network connectivity problems
  • Configure Domain Name Service to support a directory services database and install a directory services database
  • Centrally manage users, computers and security settings
  • Implement and administer a directory services database based on specific design requirements

Completion Worksheet

Download the completion worksheet for this certificate [PDF]

Requirements

Core Coursework

Course # Course Name Credit Hrs.
ENGL& 101 English Composition I 5
IT 101 Introduction to Information Technology 5
NSCOM 220 Implementing Client Operating Systems 5
NSCOM 221 Implementing Server Operating Systems 5
NSCOM 223 Managing a Network Environment 5
NSCOM 227 Implementing Directory Services 5
TECH 215 PC Analysis & Configuration I 5
TECH 217 PC Analysis & Configuration II 5
NSCOM 201 Cisco Networking I 5

Certificate of Achievement:
Operating System Support Specialist

Brief Description

The Certificate of Achievement in Operating System Support Analyst is designed for entry-level positions in server administration and desktop support. Desktop support includes the daily operation and support of computers across local area networks, technical assistance to computer users and the creation of written documentation. Server duties include installing, configuring, monitoring and administering servers. Technical classes in the certificate map to industry-standard certification tests from COMPTIA and Microsoft. The certificate prepares students for these positions: LAN Administrator, Desktop Support Specialist, Computer Technician, Computer Support Specialist, Junior Network (or Systems) Administrator, Network Technician and Computer Specialist.

Learning Outcomes

Degree recipients should possess the skills and abilities described below:

  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components
  • Install, configure and maintain client and server system software
  • Install and configure administrator-relevant Windows services and applications
  • Monitor network to ensure network availability to all system users
  • Implement security policies
  • Create and maintain system documentation
  • Communicate and act professionally in the workplace

Completion Worksheet

Download the completion worksheet for this certificate [PDF]

Requirements

Core Coursework

Course # Course Name Credit Hrs.
CMST& 250 Organizational Communication 5
ENGL& 101 English Composition I 5
IT 128 Information Security Essentials 5
NSCOM 201 Cisco Networking I 5
NSCOM 220 Implementing Client Operating Systems 5
NSCOM 221 Implementing Server Operating Systems 5
TECH 215 PC Analysis & Configuration I 5
TECH 217 PC Analysis & Configuration II 5
TECH 223 Using & Supporting Linux 5




Professional or technical program offerings and course requirements listed in this website may be altered by the college to reflect the needs of industry, student interests and availability of resources.

This website is designed as a tool to assist in making degree selection decisions, but may not be up-to-date in all instances. Please review worksheets with an advisor to ensure that you receive the most up-to-date information.

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