Network Services & Computing Systems


Associate in Applied Science-T Degree
Network Services & Computing Systems

Program Updated: The requirements for this program have been updated for 2016 – 2017.
Please review the changes and consult with your adviser or program manager if you have questions.

Brief Description

The Network Services and Computing Systems Associate in Applied Science-T degree addresses how to connect computers and other resources in a network, perform network maintenance tasks, and install and configure hardware and software in microcomputers. In addition to technical content, the degree includes skills in communication (oral, written, and listening), general business, teamwork, and problem solving.

Learning Outcomes

Degree recipients should possess the skills and abilities described below:

    • Write, speak and listen effectively
    • Apply critical thinking and logical research to technological problems in area of concentration
    • Explain fundamental networking theory, terminology, and industry recognized standards

Cloud Architecture and Services Track:

    • Describe the benefits and challenges of cloud architecture and the available services
    • Deploy, manage, and migrate virtual machines, storage solutions and the associated services
    • Deploy, manage and configure SaaS (Software as a Service), PaaS (Platform as a Service), IaaS (Infrastructure as a Service) and SaaS (Storage as a Service) solutions

Operating System Administration Track:

    • Explain the function of and configure various services to support an enterprise network infrastructure
    • Compare and contrast the different operating systems and their features
    • Define the functions of client/customer service personnel and analyze how these functions contribute to the development of long-term relationships with clients, customers and suppliers

Network Administration Track:

    • Explain the theory and benefits of various technologies employed in Internetworks
    • Perform simple hardware and software configuration on a switch and a router
    • Explain the function of and configure various services to support an enterprise network infrastructure
    • Administer an organization’s computer network infrastructure including servers, workstations, printers, and routers and other Internetworking devices
    • Monitor network performance, troubleshoot network problems

The following certificate(s) are nested within this degree:

Program Requirements

Completion Worksheet

Download the completion worksheet for this degree [PDF]

Requirements

Core Coursework

Course # Course Name Credit Hrs.
BUS& 101 Introduction to Business 5
CMST 250 Organizational Communication 5
ENGL& 101 English Composition I 5
ENGL& 235 Technical Writing 5
IT 128 Information Security Essentials 5
MATH 138 College Algebra for Business & Social Science 5
NSCOM 201 Cisco Networking I 5
NSCOM 202 Cisco Networking II 5
PHYS 109 Science for Information Technology 6
TECH 215 PC Analysis & Configuration I 5
TECH 217 PC Analysis & Configuration II 5
TECH 223 Using and Supporting Linx 5

Choose one track from the following:

Cloud Architecture and Services Track

Course # Course Name Credit Hrs.
IT 270 IT Experiential Learning Capstone 2
NSCOM 221 Implementing Server Operating Systems 5
NSCOM 223 Managing a Network Environment 5
NSCOM 227 Implementing Directory Services 5
NSCOM 231 Introduction to Cloud Architecture and Services 5
NSCOM 235 Cloud Infrastructure 5
NSCOM 240 Cloud Services 5

Operating Systems Administration Track

Course # Course Name Credit Hrs.
BTS 144 Personal Information Manager 3
IT 270 IT Experiential Learning Capstone 1
NSCOM 220 Implementing Client Operating Systems 5
NSCOM 221 Implementing Server Operating Systems 5
NSCOM 223 Managing a Network Environment 5
NSCOM 227 Implementing Directory Services 5
TECH 293* Tech Support Internship I 4
TECH 294* Tech Support Internship II 4
*May substitute TECH 289 for TECH 293 and TECH 294 with advisor’s permission

Network Administration Track

Course # Course Name Credit Hrs.
IT 270 IT Experiential Learning Capstone 2
NSCOM 203 Cisco Networking llI 5
NSCOM 204 Cisco Networking IV 5
NSCOM 220 Implementing Client Operating Systems 5
NSCOM 221 Implementing Server Operating Systems 5
NSCOM 223 Managing a Network Environment 5
NSCOM 227 Implementing Directory Services 5


Associate in Arts Degree
Network Services & Computing Systems

Program Ended: Beginning 2016-2017 this degree or certificates program will no longer be accepting new applicants. Please consult with your adviser or program manager if you have questions.

Brief Description

The Network Services and Computing Systems Associate in Applied Science-Transfer degree addresses how to connect computers and other resources in a network, perform network maintenance tasks, and install and configure hardware and software in microcomputers. In addition to technical content, the degree includes skills in communication (oral, written, and listening), general business, teamwork, and problem solving.

Learning Outcomes

Degree recipients should possess the skills and abilities described below:

    • Write, speak and listen effectively
    • Apply critical thinking and logical research to technological problems in area of concentration
    • Explain fundamental networking theory, terminology, and industry recognized standards

Cloud Architecture and Services Track:

    • Describe the benefit and challenges of cloud architecture and the available services
    • Deploy, manage, and migrate virtual machines, storage solutions and the associated services
    • Deploy, manage and configure SaaS (Software as a Service), PaaS (Platform as a Service), IaaS (Infrastructure as a Service) and SaaS (Storage as a Service) solutions

Operating System Administration Track:

    • Explain the function of and configure various services to support an enterprise network infrastructure
    • Compare and contrast the different operating systems and their features
    • Define the functions of client/customer service personnel and analyze how these functions contribute to the development of long-term relationships with clients, customers and suppliers

Network Administration Track:

    • Explain the theory and benefits of various technologies employed in Internet works
    • Perform simple hardware and software configuration on a switch and a router
    • Explain the function of and configure various services to support an enterprise network infrastructure
    • Administer an organization’s computer network infrastructure including servers, workstations, printers, and routers and other Internetworking devices
    • Monitor network performance, troubleshoot network problems

The following certificate(s) are nested within this degree:

Completion Worksheet

Download the completion worksheet for this degree [PDF]

Program Requirements

Core Coursework

Course # Course Name Credit Hrs.
BUS& 101 Introduction to Business 5
CMST 250 Organizational Communication 5
ENGL& 101 English Composition I 5
ENGL& 235 Technical Writing 5
IT 128 Information Security Essentials 5
MATH 138 College Algebra for Business & Social Science 5
NSCOM 201 Cisco Networking 5
NCSOM 202 Cisco Networking II 5
PHYS 109 Science for Information Technology 6
TECH 215 PC Analysis & Configuration I 5
TECH 217 PC Analysis & Configuration II 5
TECH 223 Using and Supporting Linux 5

CHOOSE ONE TRACK FROM THE FOLLOWING:

CLOUD ARCHITECTURE AND SERVICES TRACK:

Course # Course Name Credit Hrs.
IT 270 IT Experiential Learning Capstone 2
NSCOM 221 Implementing Server Operating Systems 5
NSCOM 223 Managing a Network Environment 5
NSCOM 227 Implementing Directory Services 5
NSCOM 231 Introduction to Cloud Architecture and Services 5
NSCOM 235 Cloud Infrastructure 5
NSCOM 240 Cloud Services 5

OPERATING SYSTEM ADMINISTRATION TRACK

Course # Course Name Credit Hrs.
BTS 144 Personal Information Manager 3
IT 270 IT Experiential Learning Capstone 1
NSCOM 220 Implementing Client Operating Systems 5
NSCOM 223 Managing a Network Environment 5
NSCOM 221 Implementing Server Operating Systems 5
NSCOM 223 Managing a Network Environment 5
NSCOM 227 Implementing Directory Services 5
TECH 293* Tech Support Internship I 4
TECH 294* Tech Support Internship II 4

*May substitute TECH 289 for TECH 293 and TECH 294 with advisor’s permission

OPERATING SYSTEM ADMINISTRATION TRACK

Course # Course Name Credit Hrs.
IT 270 IT Experiential Learning Capstone 2
IT 270 IT Experiential Learning Capstone 1
NSCOM 202 Cisco Networking II 5
NSCOM 203 Cisco Networking III 5
NSCOM 204 Cisco Networking IV 5
NSCOM 220 Implementing Client Operating Systems 5
NSCOM 221 Implementing Server Operating Systems 5
NSCOM 223 Managing a Network Environment 4
TECH 294* Tech Support Internship II 4

*May substitute TECH 289 for TECH 293 and TECH 294 with advisor’s permission

NETWORK ADMINISTRATION TRACK

Course # Course Name Credit Hrs.
IT 270 IT Experiential Learning Capstone 2
NSCOM 203 Cisco Networking III 5
NSCOM 204 Cisco Networking IV 5
NSCOM 220 Implementing Client Operating Systems 5
NSCOM 221 Implementing Server Operating Systems 5
NSCOM 223 Managing a Network Environment 5
NSCOM 227 Implementing Directory Services 5


Certificate of Achievement
Cloud Architecture and Services

Program Updated: The requirements for this program have been updated for 2016 – 2017.
Please review the changes and consult with your adviser or program manager if you have questions.

The Cloud Architecture and Services certificate is an entry-level position certificate with a focus on the design and utilization of cloud services. The student population for this certification would be new technologists who desire a short term certification with stackable options. This certificate has the ability to stack to the Associate in Arts Degree and to the BAS in Information Systems and Technology. The courses within this certificate map to the following industry certifications: Comptia A+, EMC CIS, AWS Certified Solutions Architect – Associate, Microsoft Azure Infrastructure Solutions and Cisco CCENT.

Learning Outcomes

Certificate recipients should possess the following skills and abilities:

  • Describe and implement cloud solutions
  • Plan and execute a lift shift operation
  • Identify, describe and explain different service solutions
  • Identify and integrate the appropriate service based on data, compute, database and/or security requirements
  • Create and maintain system documentation
  • Demonstrate the appropriate use of communication skills and professionalism in the workplace

Completion Worksheet

Download the completion worksheet for this degree [PDF]

Program Requirements

Core Coursework

Course # Course Name Credit Hrs.
ENGL& 101 English Composition I 5
NSCOM 201 Cisco Networking I 5
NSCOM 202 Cisco Networking II 5
NSCOM 231 Introduction to Cloud Architecture and Services 5
NSCOM 235 Cloud Infrastructure 5
NSCOM 240 Cloud Services 5
PHYS 109 Science for Information Technology 6
TECH 215 PC Analysis and Configuration I 5
TECH 217 PC Analysis and Configuration II 5

Certificate of Achievement:
Cisco Support Technician

Program Updated: The requirements for this program have been updated for 2016 – 2017.
Please review the changes and consult with your adviser or program manager if you have questions.

Brief Description

The Cisco Support Technician certificate addresses design, configuration and support of networks and Internetworks in implementations based on current Cisco Internetworking hardware.

Learning Outcomes

Degree recipients should possess the skills and abilities described below:

  • Perform simple hardware and software configuration of a switch and a router
  • Explain the theory and benefits of a VLAN and configure a VLAN on a switch
  • Create site wiring diagrams and physical and logical topologies for a network
  • Apply knowledge of Frame Relay, Integrated Services Digital Network (ISDN) and Point-to-Point Protocol (PPP)
  • Describe the Wide Area Network design process and design a Wide Area Network

Completion Worksheet

Download the completion worksheet for this certificate [PDF]

Program Requirements

Core Coursework

Course # Course Name Credit Hrs.
ENGL& 101 English Composition I 5
IT 128 Information Security Essentials 5
NSCOM 201 Cisco Networking I 5
NSCOM 202 Cisco Networking II 5
NSCOM 203 Cisco Networking III 5
NSCOM 204 Cisco Networking IV 5
PHYS 109 Science for Information Technology 6
TECH 215 PC Analysis & Configuration I 5
TECH 217 PC Analysis & Configuration II 5


Certificate of Achievement:
Application & Desktop Support Specialist

Program Updated: The requirements for this program have been updated for 2016 – 2017.
Please review the changes and consult with your adviser or program manager if you have questions.

Brief Description

The Application & Desktop Support Specialist certificate teaches skills used in entry-level positions in desktop support. Desktop support duties include the daily operation and support of computers across local area networks, application-level technical assistance to end-users and creation of written documentation. Technical classes in the certificate map to industry-standard certification tests from COMPTIA. Job titles include IT Specialist, Desktop Support Specialist, Computer Technician, Computer Support Specialist, Help Desk Analyst, Technical Support Specialist, and Computer Specialist

Learning Outcomes

Certificate recipients should possess the skills and abilities described below:

  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary
  • Install, configure and maintain client system software
  • Install and configure end-user relevant Windows services and applications
  • Assist end-users with basic software applications
  • Create and maintain system documentation
  • Demonstrate the appropriate use of communication skills and professionalism in the workplace

Completion Worksheet

Download the completion worksheet for this certificate [PDF]

Program Requirements

Core Coursework

Course # Course Name Credit Hrs.
BTS 165 Business Spreadsheet Analysis & Design 5
BTS 168 Business Data Management Tools 5
CMST& 250 Organizational Communication 5
ENGL& 101 English Composition I 5
IT 101 Introduction to Information Technology 5
IT 128 Information Security Essentials 5
NSCOM 201 Cisco Networking I 5
TECH 215 PC Analysis & Configuration I 5
TECH 217 PC Analysis & Configuration II 5


Certificate of Achievement:
Microsoft Network Support

Program Updated: The requirements for this program have been updated for 2016 – 2017.
Please review the changes and consult with your adviser or program manager if you have questions.

Brief Description

The Microsoft Network Support certificate addresses design, configure and support networks, infrastructure and workstations in implementations of varying size based on current Microsoft client and server operating systems.

Learning Outcomes

Certificate recipients should possess the skills and abilities described below:

  • Configure services to support an enterprise network infrastructure
  • Configure connectivity between network segments
  • Manage the operation of a network from a central location and identify and resolve network connectivity problems
  • Configure Domain Name Service to support a directory services database and install a directory services database
  • Centrally manage users, computers and security settings
  • Implement and administer a directory services database based on specific design requirements

Program Requirements

Completion Worksheet

Download the completion worksheet for this certificate [PDF]

Requirements

Core Coursework

Course # Course Name Credit Hrs.
ENGL& 101 English Composition I 5
IT 128 Information Security Essentials 5
NSCOM 201 Cisco Networking I (5 Cr) 5
NSCOM 220 Implementing Client Operating Systems 5
NSCOM 221 Implementing Server Operating Systems 5
NSCOM 223 Managing a Network Environment 5
NSCOM 227 Implementing Directory Services 5
TECH 215 PC Analysis & Configuration I 5
TECH 217 PC Analysis & Configuration II 5


Certificate of Achievement:
Operating System Support Specialist

Program Updated: The requirements for this program have been updated for 2016 – 2017.
Please review the changes and consult with your adviser or program manager if you have questions.

Brief Description

The Certificate of Achievement in Operating System Support Analyst is designed for entry-level positions in server administration and desktop support. Desktop support includes the daily operation and support of computers across local area networks, technical assistance to computer users and the creation of written documentation. Server duties include installing, configuring, monitoring and administering servers. Technical classes in the certificate map to industry-standard certification tests from COMPTIA and Microsoft. The certificate prepares students for these positions: LAN Administrator, Desktop Support Specialist, Computer Technician, Computer Support Specialist, Junior Network (or Systems) Administrator, Network Technician and Computer Specialist.

Learning Outcomes

Degree recipients should possess the skills and abilities described below:

  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components
  • Install, configure and maintain client and server system software
  • Install and configure administrator-relevant Windows services and applications
  • Monitor network to ensure network availability to all system users
  • Implement security policies
  • Create and maintain system documentation
  • Communicate and act professionally in the workplace

Completion Worksheet

Download the completion worksheet for this certificate [PDF]

Project Requirements

Core Coursework

Course # Course Name Credit Hrs.
CMST& 250 Organizational Communication 5
ENGL& 101 English Composition I 5
IT 128 Information Security Essentials 5
NSCOM 201 Cisco Networking I 5
NSCOM 220 Implementing Client Operating Systems 5
NSCOM 221 Implementing Server Operating Systems 5
TECH 215 PC Analysis & Configuration I 5
TECH 217 PC Analysis & Configuration II 5
TECH 223 Using & Supporting Linux 5


Certificate of Accomplishment
Technical Assistant

Program Updated: The requirements for this program have been updated for 2016 – 2017.
Please review the changes and consult with your adviser or program manager if you have questions.

The Technical Assistant Certificate of Accomplishment is designed for entry level positions where individuals may work in a retail area where they need to understand the technology of the products being sold, answer phones with a script to assist customers in forwarding calls and documenting (ticketing) their requests or a depot technician.

Learning Outcomes

Certificate recipients should possess the following skills and abilities:

  • Design, create and format a variety of business documents, including business letters, newsletters, business correspondence, business plans, flyers, spreadsheets, presentations, budgets, charts, and database reports and tracking
  • Calculate and measure system efficiencies and examine computer performance benchmarks.
  • Demonstrate appropriate interpersonal abilities (such as leadership, integrity, diplomacy, respect for cultural diversity, flexibility, perseverance, resourcefulness, etc.)

Completion Worksheet

Download the completion worksheet for this degree [PDF]

Program Requirements

Core Coursework

Course # Course Name Credit Hrs.
BTS 161 Business Software Essentials 5
TECH 215 PC Analysis and Configuration I 5
TECH 217 PC Analysis and Configuration II 5
Choose one track from the following
Required courses of BC students
IT 103 Networking Basics 5
TECH 293 Technical Support Internship I 5
Required courses for Year UP students
TECH 293 Technical Support Internship I 6
TECH 294 Technical Support Internship II 4




Professional or technical program offerings and course requirements listed in this website may be altered by the college to reflect the needs of industry, student interests and availability of resources.

This website is designed as a tool to assist in making degree selection decisions, but may not be up-to-date in all instances. Please review worksheets with an advisor to ensure that you receive the most up-to-date information.

Gainful Employment information for many programs is available on the Public Disclosure website.

Last Updated August 29, 2016