Assistance

Do you need help with an online service or process? Please don’t hesitate to contact us with your inquiry or questions.

Help with Registration, Requests or Your Records

• Ask for help online

• For issues that require urgent attention, please call (425) 564-2222

Help with BCC e-mail, computers, wireless network, MyBCC web portal or other technology used on campus

• Submit your issue to the Student Technology Support Center (STSC) or in-person at N250. You may also call (425) 564-5555 or e-mail help@student.bcc.ctc.edu.

• Other self-help resources and assistance with BCC technology may be located by visiting the Computing Services Academic Support website and the Student Account Management site.

Help with Library Resources

• Read online tutorials

• Ask for assistance at reference@bcc.ctc.edu

• Call (425) 564-6161

Help with the BCC Website

• Visit the Web Services website

• Web Publishing Guidelines & Procedures

• Contact webmaster@bcc.ctc.edu