Bellevue Community College

20C - On the Job Communication

Fall Quarter 2008

 

Instructor Information

            Name:                         Amanda Johnson

            Office:                         R 130

            Phone number:          425-564-3087, press 2

            E-mail:                        amjohnso@bcc.ctc.edu

 

Course Schedule

            Dates:                         Saturday, September 27th to December 6th

            Time:                          9am to 12:00 (plus one hour online work per week)

            Room:                         R101

 

Outcomes

This class will teach you how to communicate with your co-workers in an office environment in the United States.  By the end of the quarter, you will be able to:

 
  • Write a business letter
  • Write a memo
  • Write and reply to a business emails
  • Read reports and take notes

 

  • Participate actively in a meeting
  • Practice telephone techniques and take messages
  • Understand body language in the United States
  • Give an oral presentation

 

Attendance

Attendance is very important for your progress.  You must attend every class and complete the online part of the class.

 

If you miss 20% of the total class time (2 classes) without a reasonable excuse, you will NOT receive a certificate of completion.

 

Important: If you are going to be absent, please call or send me an e-mail.

 

 

 

 

 

 

Textbooks

Mackey, Daphne.  (2004).  Send Me A Message **

McGraw Hill: NY.

 

Diamond, Harriet.  (1997).  Communication - Workforce: Building Success.

Steck-Vaughn Company: Austin, TX.

 

** Buy or borrow the first book listed above: “Send me a Message”.  You will need this for the online assignments. You can purchase these books at the Bookstore, BCC. If you keep the books in good condition, you can sell them back to the bookstore later. The BCC library has some books for short term loan.  Send me a Message is not available in the public library system.  I recommend that you get the book this week ready for the first class.

 

 

 

About the class

·        There will be one to two hours of online work in addition to classroom time. You must complete this work every week.  You will need access to a computer. 

·        You will need a notebook, a pen, and a binder or a folder for your handouts.  Bring them to each class.

·        Come to class on time.

·        Participate actively in class (work in groups/pairs, ask questions).

·        Be polite and respect your classmates.  During class discussions, when a person is speaking, please do NOT interrupt that person.  We learn from each other and it is important to aim for an equal balance in class discussions and encourage every student to participate.  Even when we have different ideas and opinions, we must treat one another with respect.  Professional student behavior is expected at all times.

 

 

If you can complete these requirements you are eligible to join the class ‘On the Job Communications’.  I look forward to working with you next quarter.

 

Amanda

 

 

 

 

Grading

On some of your tests and on your homework, I will write these numbers:

 

4 or É

Excellent

3 or P

Good

2 or P-

Needs more work

1 or -

Beginning

 

Your writing score for this course is based on your homework.  It is important to complete and submit all your homework assignments on time.  You can submit your homework either in class or via email.

 

Campus Closure

During bad weather, check http://bellevuecollege.edu or call Bellevue Community College (BCC) at 425-401-6680 to see if classes have been cancelled or not.  Also, check your e-mail on the morning of class – your instructor may send an

e-mail as early as 8am.

 

Other information

 

 

Students in ESL classes at Bellevue Community College should make progress in their level.  If there is no progress, students may not continue in the classes.  The teacher looks at your attendance, classroom work, and tests (including CASAS tests) to decide your progress.  The teacher will tell you at the end of the quarter that you need to improve.  If you don’t improve, you might not be able to register for classes in the future.

You can review Student Procedures and Expectations policies at www.bcc.ctc.edu/artshum

 

Students with disabilities must progress like other students.  You should tell the teacher about your disability, special illness, or your need for special arrangements in class. 

If you want to know about Disability Support Services (DSS), call 564-2498 or go to the DSS office in room B233-G.

 

We do not wish other people (parents, spouses, and friends of students) to speak for students about school performance because this can slow student growth and progress. We do this because we would like students to speak for themselves and be independent.  We also do it because federal law (the Family Educational Rights and Privacy Act) says that we must protect the privacy of student education records.  It is BCC policy to keep school performance between the school and the student. If a student asks for a parent, spouse, or friend to be at any instructor-student discussion of academic performance, instructors will look at each situation and make the final decision. You can see all of this policy, Arts and Humanities Commitment to Student Growth and Development, at www.bcc.ctc.edu/artshum

 

The students in this program often like to do nice things for their teachers at the end of the quarter. A card with words from all the students, flowers and food are good ways to thank your teacher. You do not need to buy your teacher a gift or give money.