Troubleshooting & Help

I’m having trouble logging in

There may be a few reasons why you can’t log in. If you’re a student who is also employed at the college, you’ll need to use your employee NetID to log in to BC Alerts. Check to make sure you’re logging in with the correct account. You should also check to make sure you are typing only the first portion of your email address and/or user name. Do not include the entire email address in the user name field.

Requesting help

If you are having issues with alerts, call the Help Desk at 425-564-HELP or Submit a Ticket.

Last Updated August 20, 2020