How to Download Your Videos from the Camtasia Relay Server

Camtasia Relay has been the best way for faculty to create videos for classes. And while it has served us well, it is going away. The college has not renewed its license. That means that we will no longer receive updates from TechSmith, the publisher, which means that eventually it will stop working because of incompatibilities with new technologies. We can still use it, until it stops working. In fact, Camtasia Relay does not work with Macs anymore.

So, we have a new system for recording videos — Panopto. One of the cool things about Panopto is that you can upload already-existing videos. So, you could upload your old Camtasia videos… if only you could download them from the Camtasia Relay Server! And it’s not immediately obvious how to do that. In fact, the Relay Server does not provide the ability to download your videos.

But there is a way, and this article will show you how to download your videos from the Camtasia Relay Server, so you can then upload them to Panopto. Here’s how:

1. First, go to our Camtasia Relay Server’s website, and log in with your BC email address and password.

2. Then, you will see a list of all your videos that currently reside on the server. From that list, click on one of the videos you wish to download. Then, on the right, click on “View” next to the Flash version (the Flash version is the largest, highest-resolution, best-quality version of that video).

In your list of videos, click on the View link for the Flash version.

3. Then, the Flash video page will come up in another tab of your browser. In the address bar, delete the “.html” at the end of the URL.

In the ensuing video player page, remove the .html from the end of the URL.
In the ensuing video player page, remove the .html from the end of the URL.

4. At the end of the URL, (where you just deleted “.html”), type media/video.mp4. Hit <Enter> on your keyboard, and the video itself will appear in the browser window (as opposed to an html page that points to your video).

Add /media/video.mp4 to the end of the URL. Hit <Enter>
Add /media/video.mp4 to the end of the URL. Hit

5. Next, right-click anywhere on your video, and select the menu item that allows you to Save the video file. It may say “Save Video As…” or “Download file as…” or “Save file as.”

The actual video (the .mp4 file) appears. Right-click on the video and choose "Save Video As" or "Download video" or some such.
The actual video (the .mp4 file) appears. Right-click on the video and choose “Save Video As” or “Download video” or some such.

6. In the ensuing Save As dialog box, navigate to the location on your computer where you wish to save the video. By default, the browser will save the video in your Downloads folder.

In the ensuing Save dialog box, navigate to the location on your computer where you want to save the video. By default, that is the Downloads folder.
In the ensuing Save dialog box, navigate to the location on your computer where you want to save the video. By default, that is the Downloads folder.

7. Finally, rename the file with a descriptive file name. By default, all Flash videos saved on the Camtasia Relay Server are named “video.mp4” — not very descriptive!

And that’s it! Repeat this process for each of the videos you wish to download from the Relay Server. Your videos will be on your local computer, ready to upload into Panopto. If you need help with that, let us in eLearning know — we’ll be happy to help you one on one, or, if we have enough demand, we’ll make another tutorial page.

Happy downloading!

Keith

Last Updated January 4, 2018