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The CARE Team takes a proactive and coordinated approach to promote the safety and wellbeing of Bellevue College students, faculty and staff, and visitors. The CARE Team strives to provide support to those who may be struggling academically and/or with personal concerns.  These issues can range from a concerning conversation to self-harm and everything in-between. The CARE Team wants all members of the BC community to be successful and reach their full potential.  


How do I submit a concern? 

Anyone can submit a concern using the online form: www.bellevuecollege.edu/reportconcerns

What happens after I submit a referral to the CARE Team? 

  1. CARE referrals are received via the online case management system (Maxient).
  2. The referral is assigned to a member of the CARE Team depending upon the issue indicated by the referrer for case management.
  3. The assigned CARE Team member will contact the referrer to notify them the CARE referral was received.
  4. They will also check-in with the referrer to provide emotional support; ask any clarifying questions about the incident; and determine what resources the referrer may need from the CARE Team.
  5. The referrer is often encouraged to use their connection with the student to provide them with support before the CARE Team intervenes. Oftentimes, having a compassionate conversation with a student about a concern can go a long way in resolving the issue.
  6. Depending on the case, the assigned member may also provide coaching to support the referrer in working with the student.
  7. For example, how to let a student know they are worried about them and how to get them connected with campus resources or how to tell a student that their behavior is inappropriate, etc.
  8. If a referrer has already attempted to work with the student and that has not worked, the CARE Team member will then intervene with the student to provide support.

The CARE Team meets weekly to review cases. The time it takes to address a case varies because each case is unique. Some cases are informational (FYI) and do not require action beyond a consult with the referrer. Other cases can take a few weeks or longer to resolve. The CARE Team appreciates your patience and encourages you to stay in contact with the CARE Team member you are working with.

***Due to FERPA and other privacy guidelines, the CARE Team may not be able to provide detailed follow-up regarding a case.

It is also important to note, just because a behavior is annoying, rude, etc. it does not always mean that the Student Conduct Code (WAC 132H-125) has been violated. The CARE Team strives to uphold the rights, dignity, and due process of all members of the BC community.  If you have any questions please contact the Dean of Student Success at Kathleen.hathaway@bellevuecollege.edu.

CARE Team Procedure Manual