The BusinessDictionary.com defines “employee engagement” as, “Emotional connection an employee feels toward his or her employment organization, which tends to influence his or her behaviors and level of effort in work related activities.” How important is employee engagement to the health of an organization?
A recent Gallup poll found that, “companies with engaged employees outperform those without by up to 202%,” and unengaged employees have a measurable cost resulting in lower productivity and increased absence. According to Gallup and Office Vibe, American businesses loose approximately $500+ billion per year because of disengaged workers. This definitely points to it being more than just the latest buzzword.
There are a number of ways to get your employees engaged, and finding the right mix of performance management, compensation, communication and training is the key to success. Here is how thoughtful, customized group training can improve employee engagement:
- Feeling valued: When you invest in the development of your employees, they feel as though they are an important asset to the company.
- Improving performance: Employees take pride in doing a job well, and improving their skills can give them the tools needed to go above and beyond.
- Opportunities for advancement: Providing training for your employees communicates that there are opportunities for them to reach their career goals.
- New and improved relationships: Training often provides the opportunity for people in different parts of an organization to get to know each other better. Providing training to an intact team can often improve their communications and relationships as well.
Poorly implemented training doesn’t reflect the goals and culture of your company, and even worse, can be looked on as a chore by the employees for whom the training is intended. For training to support employee engagement, make sure you are partnering with a training organization that will work with you to understand what your organization is trying to achieve and what type of training your employees need and would find valuable. Make sure their facilitators understand your business, as well as have the ability to address a wide range of learning styles while making the training itself fun and interesting.
Interested in talking more about using training for increasing employee engagement? Feel free to send me an email at email@example.com, or come see us next month on February 9th at the Lake Washington Human Resources Association 2016 Symposium at Bellevue’s Meydenbauer Center.
Director of Corporate Training
The Business Training Institute
Last Updated December 29, 2016