Professional Skills Training

The Business Training Institute has over 2,000 learning modules on which to base its customized workshops. Below are some examples of the Professional Skills  modules.  But even if it isn’t listed here, we probably have the content and experienced facilitator to create it!  Just contact us to find out.

  • Active Listening
  • The Art of Persuasion: How to Get Your Point Across
  • Assertiveness in the Workplace
  • Business Grammar Review
  • Conflict Resolution for Professionals
  • Customer Service: Improving Service Professionalism
  • Delivering Great Presentations
  • Diversity and Inclusion: Marching to the Tune of a Different Drummer
  • Diversity and Inclusion: Working with Differences
  • Facilitating Meetings for Efficiency and Results
  • How to Make Meetings More Productive
  • How to Write and Speak Persuasively
  • Identifying and Preventing Sexual Harassment
  • Improving E-mail Effectiveness
  • It’s Not What We Say It’s How We Say It!
  • Leading Without Authority
  • Lean-Rapid Process Improvement
  • Navigating Change
  • Negotiations in the Workplace
  • Persuasive Presentations
  • Professional Email Techniques
  • Professional and Business Writing
  • Time and Task Management
  • Working with Difficult Customers
  • Work Talk: What to Say in Difficult Situations on the Job

For more information, e-mail your training needs to for his recommendations.

Last Updated September 18, 2017