HCTM 302 Healthcare Safety, Quality and Legal Environment • 5 Cr.


Covers general safety and quality processes in the healthcare system, including the business, clinical, and delivery processes, the legislative, regulatory, and accreditation processes, laws, regulations, and policies and procedures pertaining to patient safety, healthcare quality, data confidentiality, privacy, release of information, and professional and practice-related ethical issues. Prerequisite: Acceptance into program or permission of instructor.


After completing this class, students should be able to:

  • Explain the rationale for measuring health care quality and safety
  • Examine the process used to develop standard and outcome measures in healthcare organizations
  • Apply the performance improvement model to healthcare organization-wide quality management activities
  • Present strategies to sustain gains made in healthcare quality and safety in healthcare organizations, affiliates and outsourced components
  • Interpret legal issues related to data confidentiality, privacy and release of information
  • Analyze the role of healthcare professionals, administrators, and patients in evaluation of healthcare quality and safety