TECH 215 PC Analysis & Configuration I • 5 Cr.

Description

Presents the basics of PC hardware and software installation and configuration. Topics include installation of operating systems and basic troubleshooting techniques, BIOS, storage, system optimization, motherboards, printers, and system set-up. Students gain hands-on instruction. Course includes about 50% of the competencies required for A+ certification. Prerequisite: Placement by assessment into ENGL& 101, or completion of ENGL 092 or 093 with a C or better. Recommended IT 101 or equivalent course work or experience.

Outcomes

After completing this class, students should be able to:

  • Assemble computer and network components based on customer requirements.
  • Install, configure and maintain devices, PCs and software for end users.
  • Properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills.
  • Provide appropriate customer technical support.
  • Calculate and measure system efficiencies and examine computer performance benchmarks.
  • Discuss the body of knowledge that establishes the foundation of an entry-level IT professional.

Offered