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Classes offered

Technical Support

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TECH 199 Independent Studies in Technology • V1-10 Cr.

Covers directed readings, special projects, and independent study by a student. May be repeated for a maximum of 15 credits. Prerequisite: Permission of instructor.

TECH 215 PC Analysis & Configuration I • 5 Cr.

Presents the basics of PC hardware and software installation and configuration. Topics include installation of operating systems and basic troubleshooting techniques, BIOS, storage, system optimization, motherboards, printers, and system set-up. Students gain hands-on instruction. Course includes about 50% of the competencies required for A+ certification. Prerequisite: Placement by assessment into ENGL& 101, or completion of ENGL 092 or 093 with a C or better. Recommended IT 101 or equivalent course work or experience.

TECH 217 PC Analysis & Configuration II • 5 Cr.

Presents in-depth PC hardware and software installation and configuration. Topics include command-line and Windows configuration, resource management, advanced troubleshooting, virtualization, mobile computing, introductory network installation and configuration, basic electrical concepts and measurement. Includes hands-on instruction. Course includes about 50% of the competencies required for A+ certification. Prerequisite: TECH 215 at BC with a C- or better, or entry code.

TECH 223 Using & Supporting Linux • 5 Cr.

Hands-on training covers the fundamentals of Vendor Independent Linux operating systems. Students install, configure, use and administer Linux. Includes competencies required for Linux+ certification. Prerequisite: IT103 or NSCOM201, or admission into BAS Application Development concentration and permission of BAS program manager.

TECH 289 Portfolio Evaluation of Work Experience • 4 Cr.

Students work independently to prepare portfolio materials demonstrating their problem solving skills and experience. Must have at least six months of full-time job experience in a position closely related to the anticipated IT degree and must be on track to graduate within two academic quarters. Course is graded credit/no credit. Prerequisite: Permission of instructor.

TECH 293 Technical Support Internship I • V1-6 Cr.

First in a two-quarter technical support internship. Students provide technical assistance to students and staff using the Tech Support and NSCOM labs. May include off-campus internships with specific academic & industry partners. For NSCOM degree students only. Provides non-paying, credit-earning, on-the-job experience. Course is graded credit/no credit. Prerequisite: permission of instructor.

TECH 294 Technical Support Internship II • 4 Cr.

Continues TECH 293, for additional non-paying credit-earning, on-the-job experience in technical support. For NSCOM degree students only. Prerequisite: TECH 293 at BC and permission of instructor.

TECH 295 Special Topics in Technology • V1-10 Cr.

Allows specialized or in-depth study of a subject related to computing technologies and/or technical support practices. Topics are announced in the quarterly schedule. May be repeated for a maximum of 15 credits of different topics. Prerequisite: Permission of instructor.

TECH 296 Special Topics in Technology • V1-10 Cr.

Allows specialized or in-depth study of a subject related to computing technologies and/or technical support practices. Topics are announced in the quarterly schedule. May be repeated for a maximum of 15 credits of different topics. Prerequisite: Permission of instructor.

TECH 297 Special Topics in Technology • V1-10 Cr.

Allows specialized or in-depth study of a subject related to computing technologies and/or technical support practices. Topics are announced in the quarterly schedule. May be repeated for a maximum of 15 credits of different topics. Prerequisite: Permission of instructor.

TECH 299 Independent Studies in Technology • V1-5 Cr.

Covers directed readings, special projects, and independent study by a student. May be repeated for a maximum of 15 credits. Prerequisite: Permission of instructor.