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Technical Support

Need more info? Visit the Network Services & Computing Systems website.

Combination class:
TECH 215 PC ANALYSIS & CONFIG I • 5 Cr.
TECH 217 PC ANALYSIS & CONFIG II • 5 Cr.

Placement by assessment into ENGL& 101 or ENGL 092 or 093 with a C- or better. Recommended BTS 161 or equivalent course work or exp erience. Fee: $57.50 lab.

Item # Section Instructor Day(s), Times, Room
4660 A Rudy Helm
Rudy Helm
MTWTh, 8:30am-10:40am in A251
Arranged
MTWTh, 8:30am-10:40am in A251
This course is a combination course and covers in one quarter the same material that TECH 215 and 217 cover. To be successful in this format, a student should have previous computer experience. This course covers all of the A+ competencies in preparing for the A+ Certification exams. This course covers PC hardware and software installation and configuration. Students gain hands-on instruction. Topics include: Installation of operating systems and basic troubleshooting techniques; BIOS, IDE, system optimization, motherboards, printers and CMOS set-up. Additional topics include Dos and Windows introductory network installation and configuration, and basic electrical concepts and measurement. Fee: $115.00 computer use

TECH 223 USING & SUPPORTING LINUX • 5 Cr.

Prerequisite: IT 103 or NSCOM 201 or admission into BAS ITS Applicatin Development concentration and permission of Program Manager. Fee: $57.50 lab. How to clear prerequisites?

Item # Section Instructor Day(s), Times, Room
4662 A Stephen Guest MW, 5:30pm-7:40pm in A251

TECH 289 PORTFOLIO EVAL/WORK EXP • 4 Cr.

Course is graded credit/no credit. Prerequisite: Entry code How to clear prerequisites?

Item # Section Instructor Day(s), Times, Room
4663 A Rudy Helm Arranged in A254

TECH 293 TECH SUPPORT INTERN I • 4 Cr.

Course is graded credit/no credit. Prerequisite: Entry code How to clear prerequisites?

Item # Section Instructor Day(s), Times, Room
4664 A Rudy Helm Arranged in A254

TECH 294 TECH SUPPORT INTERN II • 4 Cr.

Course is graded credit/no credit. Prerequisite: Entry code How to clear prerequisites?

Item # Section Instructor Day(s), Times, Room
4665 A Rudy Helm Arranged in A254