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Technical Support

Need more info? Visit the Network Services & Computing Systems website.

Combination class:
TECH 215 PC ANALYSIS & CONFIG I • 5 Cr.
TECH 217 PC ANALYSIS & CONFIG II • 5 Cr.

Placement by assessment into ENGL& 101 or ENGL 092 or 093 with a C- or better. Recommended BTS 161 or equivalent course work or exp erience. Fee: $57.50 lab.

Item # Section Instructor Day(s), Times, Room
4641 W Rudy Helm MTWTh, 11:30am-1:40pm in A251
MTWTh, 11:30am-1:40pm in A251
Section W is part of the Department of Labor (DOL) grant and req1uires a commitment to specific classes, so permission to register must be obtained from the Workforce Education Department. For information call (425) 564-2724 or visit Room B131 on BC main campus. Fee $115.00

Combination class:
TECH 215 PC ANALYSIS & CONFIG I • 5 Cr.
TECH 217 PC ANALYSIS & CONFIG II • 5 Cr.

Placement by assessment into ENGL& 101 or ENGL 092 or 093 with a C- or better. Recommended BTS 161 or equivalent course work or exp erience. Fee: $57.50 lab.

Item # Section Instructor Day(s), Times, Room
4640 A Rudy Helm MTWTh, 5:30pm-7:40pm in A251
MTWTh, 5:30pm-7:40pm in A251
This course is a combination course and covers in one quarter the same material that TECH 215 and 217 cover. To be successful in this format, a student should have previous computer experience. This course covers all of the A+ competencies in preparing for the A+ Certification exams. This course covers PC hardware and software installation and configuration. Students gain hands-on instruction. Topics include: installation of operating systems and basic troubleshooting techniques; BIOS, IDE, system optimization, motherboards, printers and CMOS set-up. Additional topics include Dos and Windows introductory network installation and configuration, and basic electrical concepts and measurement.

TECH 293 TECH SUPPORT INTERN I • 4 Cr.

Course is graded credit/no credit. Prerequisite: Entry code How to clear prerequisites?

Item # Section Instructor Day(s), Times, Room
4644 A Rudy Helm Arranged in A254

TECH 294 TECH SUPPORT INTERN II • 4 Cr.

Course is graded credit/no credit. Prerequisite: Entry code How to clear prerequisites?

Item # Section Instructor Day(s), Times, Room
4646 A Rudy Helm Arranged in A254