Contact Us

Live Faculty Online Support

Use this Zoom link to connect with one of our staff. You will need your BC zoom credentials to login:

An eLearning designer will be Online during the “office hours” listed below. Please click on the link and enter the Zoom session.

Instructional Design Office Hours – Summer quarter

July 6th – Aug 19th 11am – 3pm – A designer will be available on Zoom.

email: | Request Center | contact: 425-564-4210 | Office: D140

July 2021MondayTuesdayWednesdayThursdayFriday
11am - 3pmGeorge Rowe | Keith RowleyGeorge Rowe | Keith RowleyGeorge Rowe | Keith RowleyGeorge RoweZoom session closed.

All Requests – Please create a ticket:

ITS -TDX ticket: Add or Remove an Instructor, Canvas Shell for Incomplete,

Request Center ticket: Design and Support Requests

Support tickets will be reviewed by the Designer on schedule.

Design Consultation and In-depth Course review will need a Request Center ticket. You will be assigned to an Instructional Designer. When submitting information give us all the details like Section number, Quarter Code, URL to the Canvas site, Assignment Name or Student Name and a call back number. This expedites the troubleshooting process. You will get a response in 24 hours during our work week.

Link to the Request Center

eLearning Request Center

eLearning Department

Provides faculty guidance to enhance online content for more effective student engagement and retention. Inspiring creative application of technology, offering instructional design consultations and equipping faculty to embrace technology, we partner with faculty to design online, hybrid, and technology-enhanced coursework.

Location: LMC, eLearning Center, D140


Contacts: eLearning 425-564-4210 & MultiMedia 425-564-2001, Monday – Thursday 10 am – 3 pm, Friday 10 am- 3pm


Director eLearning & Multimedia – Sukirti Ranade

email: | contact: 425-564-4211 | Office: D140

Digital Learning & Multimedia Manager – Ron Austin

email: | contact:: 425-564-3406 | Office: D126N

Digital Learning Coordinator – Heather Rane

email: | contact:: 425-564-4213 | Office: D150B

Instructional Designer – Betsy Zahrt Geib

email: | contact:: 425-564-4210 | Office: D140

Instructional Technologist – Bruce Wolcott

email: | contact:: 425-564-4210 | Office: D140

Instructional Technologist – Keith Rowley

email: | contact:: 425-564-4210 | Office: D140

Instructional Designer – George Rowe

email: | contact:: 425-564-4210 | Office: D140

Why would you need instructional designer help to build your Canvas site?

Would you like to learn how to create an accessible and engaging online, hybrid, or web-enhanced course in Canvas? An eLearning Instructional Technologist / Designer will be available at the eLearning & Media Center in the Library Media Center to answer your questions!

Instructional Designers will be available to help instructors design their Canvas sites, based on the most effective instructional design and UDL principles. Both new to online/hybrid teaching and experienced instructors are welcome!

Consultations are available by appointment or walk-in, to assist instructors with course design strategies as they relate to the pedagogical delivery of content. These strategies work not only for online and hybrid courses, but also for web-enhanced courses. Since this is the direction Bellevue College is moving in terms of teaching modalities, it is a great opportunity to have a consult about current trends in eLearning:

  • To make Canvas courses accessible
  • To cater to UDL standards from a design standpoint.

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Last Updated July 26, 2021