{"id":10132,"date":"2020-08-25T08:00:50","date_gmt":"2020-08-25T15:00:50","guid":{"rendered":"https:\/\/www.bellevuecollege.edu\/bcconnect\/?p=10132"},"modified":"2021-09-21T12:59:17","modified_gmt":"2021-09-21T19:59:17","slug":"live-faculty-online-support","status":"publish","type":"post","link":"https:\/\/www.bellevuecollege.edu\/elearningfaculty\/2020\/08\/25\/live-faculty-online-support\/","title":{"rendered":"Live Faculty Online Support"},"content":{"rendered":"<h2><a href=\"https:\/\/zoom.us\/j\/4255644210\" target=\"_blank\" rel=\"noopener noreferrer\">Zoom Link<\/a><\/h2>\n<p>Use this drop-in link for quicker assistance with any Canvas content related issue.<\/p>\n<p><strong>You can also reach us using a ticketing system.<\/strong><\/p>\n<ul>\n<li>ITS -TDX ticket: <a href=\"https:\/\/bellevuecollege.teamdynamix.com\/TDClient\/2044\/Portal\/Requests\/ServiceDet?ID=15911\" target=\"_blank\" rel=\"noreferrer noopener\">Add or Remove an Instructor<\/a>, <a href=\"https:\/\/bellevuecollege.teamdynamix.com\/TDClient\/2044\/Portal\/Requests\/ServiceDet?ID=32610\" target=\"_blank\" rel=\"noreferrer noopener\">Canvas Shell for Incomplete<\/a>,<\/li>\n<li>Request Center ticket: <a href=\"https:\/\/www2.bellevuecollege.edu\/requestcenter\/TaskSelection.aspx?CategoryID=496\" target=\"_blank\" rel=\"noreferrer noopener\">Design and Support Requests<\/a><\/li>\n<\/ul>\n<p>Instructional Design support from <strong>11am to 3pm from Monday to Friday<\/strong><\/p>\n<hr \/>\n<p style=\"font-size: 18px\">Do you have questions about using Canvas or any of the tools? Need help troubleshooting? Join us.<\/p>\n<p style=\"font-size: 18px\">Send us a <a href=\"https:\/\/www2.bellevuecollege.edu\/requestcenter\/TaskSelection.aspx?CategoryID=496\" target=\"_blank\" rel=\"noopener noreferrer\">Request Center ticket<\/a> or an <a href=\"mailto:elearning@bellevuecollege.edu\" target=\"_blank\" rel=\"noopener noreferrer\">email<\/a> anytime and give us the details of your request. We will follow-up on your request.<\/p>\n<hr \/>\n<h2>Submit a Ticket<\/h2>\n<p>We are actively monitoring <a href=\"https:\/\/www2.bellevuecollege.edu\/requestcenter\/TaskSelection.aspx?CategoryID=496\" target=\"_blank\" rel=\"noopener noreferrer\">eLearning Request Center<\/a> tickets. To submit a ticket go to <a href=\"https:\/\/www.bellevuecollege.edu\/faculty-staff\/\">https:\/\/www.bellevuecollege.edu\/employees\/ <\/a>and select &#8220;Request Center&#8221; under the General Help.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Zoom Link Use this drop-in link for quicker assistance with any Canvas content related issue. You can also reach us using a ticketing system. ITS -TDX ticket: Add or Remove an Instructor, Canvas Shell for Incomplete, Request Center ticket: Design and Support Requests Instructional Design support from 11am to 3pm from Monday to Friday Do <a class=\"read-more\" href=\"https:\/\/www.bellevuecollege.edu\/elearningfaculty\/2020\/08\/25\/live-faculty-online-support\/\">...more about Live Faculty Online Support<\/a><\/p>\n","protected":false},"author":114,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5,6,189],"tags":[16,23,157,25,17,111],"class_list":["post-10132","post","type-post","status-publish","format-standard","hentry","category-canvas","category-elearning","category-teaching","tag-bc-connect","tag-canvas","tag-canvas-tools","tag-elearning","tag-instructional-design","tag-instructional-technology"],"_links":{"self":[{"href":"https:\/\/www.bellevuecollege.edu\/elearningfaculty\/wp-json\/wp\/v2\/posts\/10132","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bellevuecollege.edu\/elearningfaculty\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bellevuecollege.edu\/elearningfaculty\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bellevuecollege.edu\/elearningfaculty\/wp-json\/wp\/v2\/users\/114"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bellevuecollege.edu\/elearningfaculty\/wp-json\/wp\/v2\/comments?post=10132"}],"version-history":[{"count":5,"href":"https:\/\/www.bellevuecollege.edu\/elearningfaculty\/wp-json\/wp\/v2\/posts\/10132\/revisions"}],"predecessor-version":[{"id":13175,"href":"https:\/\/www.bellevuecollege.edu\/elearningfaculty\/wp-json\/wp\/v2\/posts\/10132\/revisions\/13175"}],"wp:attachment":[{"href":"https:\/\/www.bellevuecollege.edu\/elearningfaculty\/wp-json\/wp\/v2\/media?parent=10132"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bellevuecollege.edu\/elearningfaculty\/wp-json\/wp\/v2\/categories?post=10132"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bellevuecollege.edu\/elearningfaculty\/wp-json\/wp\/v2\/tags?post=10132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}