2020 Electronic Communication with Students

Original Date: 7/6/2010 * Last Revision Effective: 8/3/2021 (temporary)
Policy Contact: Associate Vice President, Student Affairs

Policy

Primary College Communication

The college provides an official Bellevue College email address to all students at the time of their admission and uses this email as the primary method for official communication with students. To protect student confidentiality related to the Family Educational Rights and Privacy Act (FERPA), students and college employees are expected to communicate using their college assigned official email address. The college maintains a reasonable expectation that email correspondence is received and read in a timely manner.

Official email notifications include security alerts, campus closure information, information technology services alerts, required federal and state notifications, student specific financial aid and registration notifications, and all other communication that relates directly to individual student transactions of issues.

The college retains the email address provided by students at the time of admission to the college. These email addresses are used to communicate with newly admitted students regarding the steps they must complete before registering for classes and may also be used for the promotion of alumni opportunities after the student graduates or transfers to another school.

Secondary College Communication

The college uses secondary electronic methods to communicate general information to students. These include, but are not limited to, text messaging and messages sent via the Canvas learning management system. General information includes matters that affect the health and safety of the campus community, academic success resources, and information related to the college’s mission and values, campus events, and general announcements.

Opt-out Options

Students may not elect to opt-out of receiving emails sent to their official college email addresses or notifications sent using the Canvas learning management system. Students may elect to stop receiving text messages by replying “STOP.” Students may opt-out of the emails sent to the address provided at the time of admission by using the Student Central Online Help or Information System.

 

Relevant Laws and Other Resources

Revision History

Original 7/6/2010
Revisions 9/11/2012; 3/24/2015; 8/3/2021 (temporary)

Approved By

President’s Cabinet

Last Updated August 4, 2021