{"id":55,"date":"2023-03-20T15:40:49","date_gmt":"2023-03-20T22:40:49","guid":{"rendered":"https:\/\/www.bellevuecollege.edu\/redesign\/?page_id=55"},"modified":"2025-03-31T10:13:50","modified_gmt":"2025-03-31T17:13:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.bellevuecollege.edu\/redesign\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-bc-sitka-spruce-narrow-content narrow-content\">\n<div class=\"wp-block-mayflower-blocks-collapsibles accordion\" id=\"accordion_47e68efb-fe2c-4ef8-a6b6-e3d4ae34d349\">\n<div class=\"wp-block-mayflower-blocks-collapse accordion-item\"><h3 class=\"accordion-header mb-0\" id=\"heading_d12a8f57-4ade-4eb9-a3fe-089d586166cd\"><button class=\"accordion-button bg-default text-bg-default\n\t\t collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse_d12a8f57-4ade-4eb9-a3fe-089d586166cd\" aria-expanded=\"false\" aria-controls=\"collapse_d12a8f57-4ade-4eb9-a3fe-089d586166cd\">Where are quick links to ctcLink, Canvas, and email located on the homepage?<\/button><\/h3><div id=\"collapse_d12a8f57-4ade-4eb9-a3fe-089d586166cd\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading_d12a8f57-4ade-4eb9-a3fe-089d586166cd\" data-parent=\"#accordion_47e68efb-fe2c-4ef8-a6b6-e3d4ae34d349\" data-bs-parent=\"#accordion_47e68efb-fe2c-4ef8-a6b6-e3d4ae34d349\"><div class=\"accordion-body bg-default text-bg-default\n\t\t\">\n<p>Links to <a href=\"https:\/\/wa080.ctclink.us\/\">ctcLink<\/a>, <a href=\"https:\/\/www.bellevuecollege.edu\/canvas\/\">Canvas<\/a>, <a href=\"https:\/\/outlook.com\/owa\/bellevuecollege.edu\">email<\/a>, and <a href=\"https:\/\/www.bellevuecollege.edu\/current-students\/enrollment\/\">Enrollment<\/a> can be found in the &#8220;Quick Links for Current Students&#8221; section.<\/p>\n\n\n\n<p>The <a href=\"https:\/\/www.bellevuecollege.edu\/classes\/\">Online Class Schedule<\/a> is located within the &#8220;Academic Programs &amp; Pathways&#8221; submenu.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.bellevuecollege.edu\/mybc\/\">MyBC<\/a> is located at the &#8220;Faculty &amp; Staff&#8221; resource page within the &#8220;Information For&#8221; dropdown menu.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mayflower-blocks-collapse accordion-item\"><h2 class=\"accordion-header mb-0\" id=\"heading_e03e05f0-8452-4ebd-a4ba-5771b0d02157\"><button class=\"accordion-button bg-default text-bg-default\n\t\t collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse_e03e05f0-8452-4ebd-a4ba-5771b0d02157\" aria-expanded=\"false\" aria-controls=\"collapse_e03e05f0-8452-4ebd-a4ba-5771b0d02157\">When will the new website be complete?<\/button><\/h2><div id=\"collapse_e03e05f0-8452-4ebd-a4ba-5771b0d02157\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading_e03e05f0-8452-4ebd-a4ba-5771b0d02157\" data-parent=\"#accordion_47e68efb-fe2c-4ef8-a6b6-e3d4ae34d349\" data-bs-parent=\"#accordion_47e68efb-fe2c-4ef8-a6b6-e3d4ae34d349\"><div class=\"accordion-body bg-default text-bg-default\n\t\t\">\n<p>While the redesign of the Bellevue College main page and its immediate subsites went live in April of 2023, expansion to the division and department sites is still required to complete the overhaul.<\/p>\n\n\n\n<p>Now that the development phase of these templates has concluded, rollout will begin in early 2025 and continue throughout the year.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mayflower-blocks-collapse accordion-item\"><h2 class=\"accordion-header mb-0\" id=\"heading_ee97d538-17e3-4e74-be88-36f2e62277cc\"><button class=\"accordion-button bg-default text-bg-default\n\t\t collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse_ee97d538-17e3-4e74-be88-36f2e62277cc\" aria-expanded=\"false\" aria-controls=\"collapse_ee97d538-17e3-4e74-be88-36f2e62277cc\">Why am I unable to update my site?<\/button><\/h2><div id=\"collapse_ee97d538-17e3-4e74-be88-36f2e62277cc\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading_ee97d538-17e3-4e74-be88-36f2e62277cc\" data-parent=\"#accordion_47e68efb-fe2c-4ef8-a6b6-e3d4ae34d349\" data-bs-parent=\"#accordion_47e68efb-fe2c-4ef8-a6b6-e3d4ae34d349\"><div class=\"accordion-body bg-default text-bg-default\n\t\t\">\n<p>During the month of March 2023, we&#8217;d &#8220;frozen&#8221; the sites that were part of the content migration. If you are still experiencing issues with updating your site, please submit a Service Desk ticket: <a href=\"https:\/\/www.bellevuecollege.edu\/servicedesk\">https:\/\/www.bellevuecollege.edu\/servicedesk<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mayflower-blocks-collapse accordion-item\"><h2 class=\"accordion-header mb-0\" id=\"heading_27647487-e815-45e8-bd06-6eeeeae5a5e9\"><button class=\"accordion-button bg-default text-bg-default\n\t\t collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse_27647487-e815-45e8-bd06-6eeeeae5a5e9\" aria-expanded=\"false\" aria-controls=\"collapse_27647487-e815-45e8-bd06-6eeeeae5a5e9\">When will training for the new site begin?<\/button><\/h2><div id=\"collapse_27647487-e815-45e8-bd06-6eeeeae5a5e9\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading_27647487-e815-45e8-bd06-6eeeeae5a5e9\" data-parent=\"#accordion_47e68efb-fe2c-4ef8-a6b6-e3d4ae34d349\" data-bs-parent=\"#accordion_47e68efb-fe2c-4ef8-a6b6-e3d4ae34d349\"><div class=\"accordion-body bg-default text-bg-default\n\t\t\">\n<p>Training on maintenance of the core site is available for all content managers. You may enroll for this training at the following link: <a href=\"https:\/\/bc.bridgeapp.com\/learner\/programs\/108bd90f\/enroll\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/bc.bridgeapp.com\/learner\/programs\/108bd90f\/enroll<\/a><\/p>\n\n\n\n<p>Instruction on proper upkeep of division and department-level sites is currently in development. This FAQ will be updated with links once the training becomes available.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mayflower-blocks-collapse accordion-item\"><h2 class=\"accordion-header mb-0\" id=\"heading_72f49b29-ab68-4863-81ff-10f02f2f7c81\"><button class=\"accordion-button bg-default text-bg-default\n\t\t collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse_72f49b29-ab68-4863-81ff-10f02f2f7c81\" aria-expanded=\"false\" aria-controls=\"collapse_72f49b29-ab68-4863-81ff-10f02f2f7c81\">Is content management training required?<\/button><\/h2><div id=\"collapse_72f49b29-ab68-4863-81ff-10f02f2f7c81\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading_72f49b29-ab68-4863-81ff-10f02f2f7c81\" data-parent=\"#accordion_47e68efb-fe2c-4ef8-a6b6-e3d4ae34d349\" data-bs-parent=\"#accordion_47e68efb-fe2c-4ef8-a6b6-e3d4ae34d349\"><div class=\"accordion-body bg-default text-bg-default\n\t\t\">\n<p>Yes, in order to be given edit access, content managers must successfully complete the core site maintenance training, which takes approximately 3 hours to complete.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mayflower-blocks-collapse accordion-item\"><h2 class=\"accordion-header mb-0\" id=\"heading_c3397ee6-6445-4bf9-a953-8ddb8a39fbdc\"><button class=\"accordion-button bg-default text-bg-default\n\t\t collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse_c3397ee6-6445-4bf9-a953-8ddb8a39fbdc\" aria-expanded=\"false\" aria-controls=\"collapse_c3397ee6-6445-4bf9-a953-8ddb8a39fbdc\">What changes can I anticipate with the new website?<\/button><\/h2><div id=\"collapse_c3397ee6-6445-4bf9-a953-8ddb8a39fbdc\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading_c3397ee6-6445-4bf9-a953-8ddb8a39fbdc\" data-parent=\"#accordion_47e68efb-fe2c-4ef8-a6b6-e3d4ae34d349\" data-bs-parent=\"#accordion_47e68efb-fe2c-4ef8-a6b6-e3d4ae34d349\"><div class=\"accordion-body bg-default text-bg-default\n\t\t\">\n<p>Our April 2023 launch introduced an overhaul of the BC homepage and those sites that are directly linked to it. Department sites will be updated during a second phase of the project in 2025.<\/p>\n\n\n\n<p>Apart from the overall design and flow, some site owners will see that their site URL(s) have changed. Redirects will automatically take visitors to the new URLs, but it is recommended that managers review their printed materials for correction.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mayflower-blocks-collapse accordion-item\"><h2 class=\"accordion-header mb-0\" id=\"heading_623fbe54-6dc8-4785-88df-915c2191efa1\"><button class=\"accordion-button bg-default text-bg-default\n\t\t collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse_623fbe54-6dc8-4785-88df-915c2191efa1\" aria-expanded=\"false\" aria-controls=\"collapse_623fbe54-6dc8-4785-88df-915c2191efa1\">How will I find my old site content?<\/button><\/h2><div id=\"collapse_623fbe54-6dc8-4785-88df-915c2191efa1\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading_623fbe54-6dc8-4785-88df-915c2191efa1\" data-parent=\"#accordion_47e68efb-fe2c-4ef8-a6b6-e3d4ae34d349\" data-bs-parent=\"#accordion_47e68efb-fe2c-4ef8-a6b6-e3d4ae34d349\"><div class=\"accordion-body bg-default text-bg-default\n\t\t\">\n<p>Apart from styling, site content will remain unchanged from its current state.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mayflower-blocks-collapse accordion-item\"><h2 class=\"accordion-header mb-0\" id=\"heading_46ad601f-413d-49ee-883f-b8a7e8b362e0\"><button class=\"accordion-button bg-default text-bg-default\n\t\t collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse_46ad601f-413d-49ee-883f-b8a7e8b362e0\" aria-expanded=\"false\" aria-controls=\"collapse_46ad601f-413d-49ee-883f-b8a7e8b362e0\">What if I want to make my website content better?<\/button><\/h2><div id=\"collapse_46ad601f-413d-49ee-883f-b8a7e8b362e0\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading_46ad601f-413d-49ee-883f-b8a7e8b362e0\" data-parent=\"#accordion_47e68efb-fe2c-4ef8-a6b6-e3d4ae34d349\" data-bs-parent=\"#accordion_47e68efb-fe2c-4ef8-a6b6-e3d4ae34d349\"><div class=\"accordion-body bg-default text-bg-default\n\t\t\">\n<p>Great question! We\u2019ve developed a comprehensive style guide to assist content managers with messaging. It\u2019s a terrific resource and worth a review: <a href=\"https:\/\/www.bellevuecollege.edu\/faculty-staff\/style-guide\/website-guidelines\/\">https:\/\/www.bellevuecollege.edu\/faculty-staff\/style-guide\/website-guidelines\/<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-mayflower-blocks-collapse accordion-item\"><h3 class=\"accordion-header mb-0\" id=\"heading_558ae0d6-a99d-4f21-a149-542b693ba76e\"><button class=\"accordion-button bg-default text-bg-default\n\t\t collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse_558ae0d6-a99d-4f21-a149-542b693ba76e\" aria-expanded=\"false\" aria-controls=\"collapse_558ae0d6-a99d-4f21-a149-542b693ba76e\">What is the process for adding a site and\/or page?<\/button><\/h3><div id=\"collapse_558ae0d6-a99d-4f21-a149-542b693ba76e\" class=\"accordion-collapse collapse \" aria-labelledby=\"heading_558ae0d6-a99d-4f21-a149-542b693ba76e\" data-parent=\"#accordion_47e68efb-fe2c-4ef8-a6b6-e3d4ae34d349\" data-bs-parent=\"#accordion_47e68efb-fe2c-4ef8-a6b6-e3d4ae34d349\"><div class=\"accordion-body bg-default text-bg-default\n\t\t\">\n<p>Please submit a Service Desk ticket to request a new site or page: <a href=\"https:\/\/www.bellevuecollege.edu\/servicedesk\">https:\/\/www.bellevuecollege.edu\/servicedesk<\/a><\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2798,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-55","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.bellevuecollege.edu\/redesign\/wp-json\/wp\/v2\/pages\/55","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bellevuecollege.edu\/redesign\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bellevuecollege.edu\/redesign\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bellevuecollege.edu\/redesign\/wp-json\/wp\/v2\/users\/2798"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bellevuecollege.edu\/redesign\/wp-json\/wp\/v2\/comments?post=55"}],"version-history":[{"count":6,"href":"https:\/\/www.bellevuecollege.edu\/redesign\/wp-json\/wp\/v2\/pages\/55\/revisions"}],"predecessor-version":[{"id":112,"href":"https:\/\/www.bellevuecollege.edu\/redesign\/wp-json\/wp\/v2\/pages\/55\/revisions\/112"}],"wp:attachment":[{"href":"https:\/\/www.bellevuecollege.edu\/redesign\/wp-json\/wp\/v2\/media?parent=55"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}