Addressing Concerns

Tips for parents and guardians

Image of male for parental concerns
  • For difficulties with a class or an instructor, encourage your student to schedule a meeting with the instructor during office hours.
  • If the difficulty is in understanding course material, explore the many Campus Services available to help your student succeed.
  • Understand the reporting structure of the college:
    • Departments make up the academic areas of the college. For example: the Math Department.
      • Most departments have a Program Chair that works with the faculty assigned to that department.
      • Departments report to a Division. For example: the Math Department is part of the Science Division.
      • Each Division is led by an Academic Dean.
      • The Academic Deans report to the Associate Vice President of Academic Affairs, who reports to the President of the college.
  • Refer often to the Academic Calendar for deadlines related to dropping classes, paying tuition, and refunds.
  • All instructors provide a syllabus to each student during the first week of the quarter. The syllabus outlines expectations for the class, and often includes due dates for assignments, test dates, etc. The syllabus is a great way to start a conversation about how a class is going, or to understand the amount and type of work your student must successfully complete.
  • Ask your student to complete a Student Information Release Authorization form that gives you permission to access information contained in your student’s records.

Last Updated June 17, 2022