Staff Resources

Resources and procedural guides are available for faculty, staff and students.

The following listservs offer resources and perspectives on specific areas of interest:

  • ctcLink News – Subscribe to the ctcLink Connect blog 
  • ctcLink Mobile – Information about mobile upgrades, fixes, downtimes
  • ctcLinkCSSupport– Campus Solutions (CS) – Academic Advisement, Campus Community, Campus Self-Service, Financial Aid, Recruiting and Admissions, Student Financials, Student Records
  • ctcLinkSME_FIN – Finance (FIN) – Accounts Payable, Accounts Receivable, Billing, Commitment Control, Expenses, Financials, General
  • ctcLinkFinAidSupport Financial Aid (FA) – Assessing Eligibility, Authorizing/Disbursing Aid, Awarding and Packaging/Repackaging, Direct Loans, Disbursement, Federal Applications, Pell, Perkins, Return of Title IV Funds, Satisfactory Academic Progress, Self-Service, Work-Study
  • ctcLinkSME_StuFin – Student Financials (SF) – Billing, Cashiering, Collections, Fee & Tuition Calculation, General Ledger Interaction, Payment Plans, Refunds, Student Receivables, Tax Forms
  • ctcLinkSME-HCM – Human Capital Management (HCM)  – Absence Management, Benefits, Payroll, Employee Self-Service, Faculty Workload, Manager Self-Service, Talent Acquisition Management – Recruiting, Time and Labor, Workforce Administration
  • ctcLinkSME-rpt – General Reporting  – Reporting tools and functionality, query training and development (if you completed the first query training course you are already subscribed)
  • ctcLink-Coding – General Coding
  • ctcLink-Security  – ctcLink Security
  • ctcLink-OAAP –  Online Admissions Application Portal Admins

SBCTC hosts a detailed PeopleSoft guide called the ctcLink Reference Center.  Though this is a great resource for detailed instructions on how a particular aspect of ctcLink will work, it can be occasionally confusing if you are not familiar with its conventions. 

This site features a blog on ctcLink that includes updates from schools that have already gone live.

If you encounter issues with the site functionality that is not the result of user error, contact your supervisor to submit a Solar Winds ticket to state board, who will reach out to resolve the issue.

Improvements to ctcLink in its functionality are handled at SBTCTC via Enhancement Requests. These are facilitated by Bellevue College’s Business Analysts, who bring the matter up in state-wide collaboration groups and advocates for improvements to SBCTC. You can contact the Business Analyst team at

Degree audits are now known as Academic Advisement Reports (AARs). The former degree audit tool remains available, but it not updated with the latest catalog information or any academic information beyond Summer Quarter 2021.

AARs are being built in ctcLink based on program enrollment (degrees and certificates with the highest enrollment are built first). Check the status of each degree and certificate in ctcLink through the AAR Processing Dashboard.

View a guide on ctcLink terminology.

While you learn the ctcLink system, you will come across many acronyms and terminology. Below is a list of the most common acronyms and their meanings:

  • 3Cs: Communications, Comments and Checklists
  • AAR: Academic Advisement Report
  • ADKAR: Awareness, Desire, Knowledge, Ability and Reinforcement
  • AM: Absence Management
  • AP: Accounts Payable
  • AR: Accounts Receivable
  • AWE: Approval Workflow Engine
  • AWS: Amazon Web Services
  • BEN: Benefits
  • BPM: Business Process Mapping
  • BPFG: Business Process Fit Gap
  • BU: Business Unit
  • CAP: Change Action Plan
  • cDR: ctcLink Document Repository
  • CE: Continuing Education
  • cELC: ctcLink Executive Leadership Committee
  • CEMLI: Configuration, Extension, Modification, Localization and Integration
  • CIA: Change Impact Analysis
  • CoA: Chart of Accounts
  • COMMS: Communications
  • CPW: Common Process Workshop
  • CS: Campus Solutions
  • DG: Deployment Group
  • DRS: Department of Retirement Systems
  • ER: Expense Report
  • ERP: Enterprise Resource Planning
  • ES: Executive Sponsor
  • ESS: Employee Self-Service
  • EUT: End User Training
  • EX: Expenses
  • FA: Financial Aid
  • FIN: Finance
  • FMS: Financial Air Management
  • FNC: Functional Testing
  • FWL: Faculty Workload
  • FY: Fiscal Year
  • GDA: Global Design Adoption
  • GDR: Global Design Review
  • GL: General Ledger
  • GM: Grants Management
  • HCM: Human Capital Management
  • HR: Human Resource
  • ILT: Instructor Led Training
  • KK: Commitment Control
  • Legacy: Reference to the system we are replacing (HP, SMS, FMS, etc)
  • MSS: Manager Self-Service
  • OAA: Online Admissions Application
  • OCIO: Office of the Chief Information Officer.
  • OCM: Organizational Change Management
  • OSECE: Online Student Enrollment for Continuing Education
  • OTM: Oracle Test Manager
  • OU: Operating Unit
  • PAY: Payroll
  • PC: Project Costing
  • Pcard: Procurement Card
  • PI: Principal Investigator
  • Pillar: Name for the broad categories of work done in PeopleSoft (HCM, CS, FIN, CE)
  • PM: Project Manager
  • PMO: Project Management Office
  • PO: Purchase Order
  • POI: Person of Interest
  • PRD: Production Environment
  • PS: PeopleSoft
  • PWA: Project Web Application
  • QA: Quality Assurance
  • QARS: Quality Assurance Reporting System
  • QRG: Quick Reference Guide
  • RTM: Requirements Traceability Matrix
  • SF: Student Financials
  • SIT: System Integration Testing
  • SME: Subject Matter Expert
  • SMS: Student Management System
  • T&L: Time and Labor
  • TA: Travel Authorization
  • TAM: Talent Acquisition Management
  • TBD: To Be Determined
  • TECH: Technical
  • TR: Treasury
  • TSB: Technology Services Board
  • UAT: User Acceptance Testing
  • VC: Value Chain

Questions? If you have any questions or issues with accessing courses or would like more resources, please contact

Last Updated September 8, 2023