Student FAQs

Explore troubleshooting tips and expand the questions below for answers to common questions Bellevue College students have about ctcLink.

ctcLink Student Troubleshooting

Find Your ID

Don’t know your BC Student ID (SID) or ctcLink ID? Use an online ID lookup tool to find your BC Student ID (SID), ctcLinkID, or both.

Please note that some students may have a ctcLink ID already listed in this lookup tool, too. This does not mean your ctcLink account is active. You must still activate your ctcLink account.

Account Activation: Try Other Formats for Your Name and/or Date of Birth

If you go to activate your ctcLink account and a message pops up that states no match was found, you should:

  1. Try a different variation of your name. Only the official first and last name we have on record will allow you to activate your ctcLink account
  2. Try a different format for your date of birth. Instead of listing your date of birth in MM/DD/YYYY format, try DD/MM/YYYY. Example: if your date of birth is October 4, 1995, try 10/04/1995 and 04/10/1995.

First Time Logging in: Try a Different Browser

If you activate your account then go to log in and it states your password is incorrect, close your browser and try logging in using a different browser.

Please note that ctcLink works best using Mozilla Firefox or Microsoft Edge.

ctcLink Student Account FAQs

Students begin ctcLink account activation on Nov. 17, 2021.

Returning Students

Activate your account using your BC Student ID (SID), birth date, and first and last name.

View a tutorial on how to activate your account (tutorial in development).

Don’t know your SID? Look it up online.

New Students

For new students who apply AFTER Nov. 7: Activate your account using the ctcLink ID included in your admission letter.

For new students who apply BEFORE Oct. 31: Activate your ctcLink account using your BC Student ID (SID), birth date, and first and last name. Your SID was included in your admission letter. You can also look up your SID online.

View a tutorial on how to activate your account (tutorial in development).

All students must create a password to use to log in to ctcLink with when they activate their ctcLink account.

Log in to ctcLink using your ctcLink ID and password.

Mobile version login

Desktop version login

Returning Students

Activate your ctcLink account to get your ctcLink ID.

Please write your ctcLink ID down somewhere secure for future reference.

New Students

For new students who apply AFTER Nov. 7: Your ctcLink ID is included in your admission letter.

For new students who apply BEFORE Oct. 31: Activate your ctcLink account to get your ctcLink ID.

Please look up your ctcLink ID using our online ctcLink ID look-up tool. If you experience additional issues, please submit a ticket.

If you attended another college in Washington State and used ctcLink, you already have a ctcLink ID! The ctcLink ID number you already have is what you will use at Bellevue College.

Forgot your ID or can’t find it? Use our online ctcLink ID look-up tool.

There are many places you can go for help with ctcLink. These include online tutorials, live support sessions, and qualified staff who can answer support requests.

Explore ctcLink tutorials Learn about live support sessions

You can reset your ctcLink password by clicking ‘Password Help then selecting ‘Reset Password’ on myaccount.ctclink.us.

If you are a returning student or applied to Bellevue College prior to Oct. 31, your old BC Student ID (SID) and PIN can still be used to access information stored in our old system. This includes official transcript requests for students who did not attend Bellevue College beyond November 2021.

No. We will continue using Canvas. Log in to Canvas using your BC email address and password.

Academic Records FAQs

Official transcripts can still be ordered through Parchment while the college transitions to ctcLink. You can order both electronic and paper copies.

Visit our Records & Grades website for more information on how to order your official transcript.

Mid to late December 2021.

If you attended Bellevue College before November 2021 you can still access your unofficial transcript [RR1] outside of the ctcLink system.

Use your BC Student ID (SID) and PIN to log in.

No, Degree Audit will be replaced with Academic Advisement Reports (AAR), and will not be available until later in 2022.

You can still access the old Degree Audit system for degree requirements through the 2020 – 21 school year, but you cannot view your progress towards meeting degree requirements that have changed for the 2021 – 22 school year.

Academic Advisement Reports will be updated based on how many students are enrolled in a degree and/or certificate program. This process will take several months and likely last until later in 2022.

Check our AAR processing dashboard to see your program’s status.

What-if reports will be available sometime in 2022 AFTER Academic Advisement Reports are updated.

What-if reports are a new feature in ctcLink that allow you to see what would happen and how your completed credits would apply if you change programs.

  • View What-if tutorial (ctcLink mobile version) (tutorial in development)
  • View What-if tutorial (ctcLink desktop version) (tutorial in development)

What-if reports will be available sometime in 2022 AFTER Academic Advisement Reports are updated.

No. You can access your educational plan online or request one from your advisor.

Class Registration

Beginning Winter Quarter 2022, students use ctcLink to enroll in classes. View an online tutorial on how to enroll in classes (releases Nov. 22).

Planner lets you create a plan for future quarters well in advance (as long as the quarter’s class schedule is available) and simply add the course when registration opens.

Shopping cart lets you add multiple classes at once to a central location before you register for them.

View class schedule tutorial (releases Nov. 22)

If you use the ctcLink’s desktop version (full site) to search for classes, you must select Bellevue College from the list of colleges.

Other Washington State community and technical college class schedules are listed because ctcLink is part of a statewide effort to provide a more centralized student experience.

Tuition and Fees

Information to come.

ctcLink displays more information about tuition and fees than before. The biggest change is that tuition is shown in more detail by the following fees:

  • Operating fee
  • Building fee
  • S&A (Services and Activities) fee

In ctcLink these fees will be preceded by your residency status (Resident or Non-Resident).

Visit our tuition website for more details on Bellevue College tuition and fees.

Please submit a ticket and provide a description of the problem you encounter when trying to pay tuition in ctcLink.

Student 1098-T forms are not available in ctcLink. Students may go to our Student Tax Information website to learn more and to access their 1098-T forms.

Financial Aid

Yes, financial aid offers can still be viewed in our current financial aid portal.

ctcLink will not be used for financial aid processes until Fall 2022.

Review your financial aid awards through our current financial aid portal.

Please submit additional financial aid documents through our current financial aid portal.

ctcLink will not be used for financial aid processes until Fall 2022.

Other

You can access both the mobile and desktop versions from both mobile and desktop devices. The main differences are in the interface, or the way information is displayed.

Oftentimes, students prefer the mobile version for its simple navigation across all device types (desktop, tablet, and mobile phone). All the same tools are available, just in a different format.

It’s important to note that separate links are used to access the mobile and desktop versions of ctcLink:

Please note: you must activate your ctcLink account to access both the mobile and desktop versions of ctcLink.

Open the app store (Apple devices) or play store (Android devices) on your mobile device. Search for “ctcLink” and download the free app.

Please note: you must activate your ctcLink account to use the ctcLink mobile app.

Last Updated November 22, 2021