Frequently Asked Questions

At its core, ctcLink is the implementation of a single, centralized suite of online tools. It helps Washington’s community and technical college system (CTCs) streamline and standardize the way it does business.

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However, ctcLink is about much more than new software. It’s an unprecedented business transformation that brings lasting change to the way we do business locally and together as a system.

Here are frequently asked questions (FAQs) about the ctcLink project:

Students and employees can follow the following instructions to recover their username! Note: the page also shows instructions to reset password, but this is only for online admissions.

To reset your password, follow this guide!

You can access ctcLink anywhere online through the following url: https://myaccount.ctclink.us/

This link will be universal for all Washington Colleges currently integrated into the ctcLink system

Students can access their unofficial transcripts, their academic plans, their course history, and review their Academic Advisement Reports

Former employees can access their tax forms (e.g., W-2) via Employee Self Service.

Students and employees can update their profile information, such as contact information, gender, race and ethnicity.

Bellevue College has transitioned to a new PeopleSoft software system called ctcLink, which replaces a decades-old legacy system with a single, cutting-edge system of online functions. ctcLink gives students, faculty, and staff “anytime, anywhere” access to a modern way of doing college business. 

The transition to ctcLink is a major statewide project designed to upgrade the information systems at all 34 Washington community and technical colleges. The project is being administered by the Washington State Board of Technical and Community Colleges (SBCTC).

Eight colleges within the Washington State Community and Technical College (WSCTC) community— Bellevue College, Bellingham Technical College, Big Bend Community College, Everett Community College, Grays Harbor College, Green River College, Skagit Valley College, Whatcom Community College – will convert to ctcLink over three weekends in October and November 2021. These colleges are referred to as Deployment Group 5 (DG5).

One benefit of the implementation to ctcLink is improved ease of use. A single ctcLink login is used to access more than 20 different systems. 

Campus Solutions 

  • Registration block replaced with holds under tasks in Student Homepage 
  • Course History Lookup Tool replaced with course history in advisor center 
  • COURSE Web Service replaced with Class Search 
  • Data X replaced with PS query/query viewer 
  • Degree Audit replaced with Academic Progress in Student Homepage  
  • FAM (Student Financial Aid Portal) (transitions in 2022)   
  • Instructor Briefcase replaced with Faculty Center 
  • Lookup schedule, grades, or receipt replaced with Student Homepage  
  • Registration time lookup tool replaced with Enrollment Dates in Student Homepage 
  • Schedule Planner replaced with Planner in Student Homepage 
  • Transcript Request, unofficial replaced with view unofficial transcript in Academic Records/Student Homepage 
  • Entry codes replaced with permission numbers 
  • Financial Aid disbursement via Higher One   
  • PIN change tool   

Human Capital Management 

  • Employee Earnings & Leave – replaced by HCM Employee Self-Service / Payroll tile 
  • Faculty Absence Report Form – replaced by HCM Employee Self-Service / Time tile 
  • Time, Leave Reporting (TLR) – replaced by HCM Employee Self-Service / Time tile 
  • Neogov – replaced by HCM Employee Self-Service / Careers tile, and Manager Self-Service / Recruiting Activities tile 

Finance  

  • FMS Query (available, but no new data will be entered). Users with FSCM access, such as Budget Managers, will access financial data directly from ctcLink by using specific screens and queries. 
  • eRequester: Users will enter Requisitions directly into ctcLink. Visit the Purchasing Decision Tree and Requisition Guide to learn about Requisition requirements. 
  • My A19 app replaced by Quick Invoices, Requisitions, and Expense Reports: The My A19 app was used for processing payments to vendors as well as for employee reimbursements. In ctcLink, payments for dues, registrations, or memberships, or any payment made to state agencies, can go through the Quick Invoice screen. Payments to reimburse an employee go through the Expense Report. All other payments go through the Requisition screen. 

The following legacy systems will migrate to ctcLink:

Phase 1 – Nov. 8-12, 2021

  • Canvas
  • TerraDotta
  • NetID
  • Rave Alerts
  • Selective Admissions Applications

Phase 2 – Nov. 15-26, 2021

  • Team Dynamix
  • Request Center
  • eRezLife
  • TargetX
  • Alma
  • LabZone
  • Online Directory

Phase 3 – Nov. 29-Dec. 10, 2021

  • AIM
  • Maxient
  • Edquity
  • ReUp
  • TechZone
  • Complaint Management

Phase 4 – Dec. 13-31, 2021

  • Reports built by ITS
  • King County Library System upload
  • LabTracker
  • TutorTracker

At this point, the plan is for the ctcLink system to include all enrollment data for students who have been actively enrolled during the past three years. Personnel and payroll data will be converted for employees who have been actively employed during the past year. Financial transaction data will be converted for the current fiscal year only.

Older data will remain available in the legacy system in a read-only version, and some will be available in a data warehouse. At this point, the plan is for the ctcLink system to include all enrollment data for students from the six years prior to the time of conversion. Personnel and payroll data will be converted for the previous two years.

As ctcLink is now live, there is no longer any access to HP. The legacy systems have transitioned to a read-only mode and is accessible through the legacy software for a short time. Staff will be able to access the data but will not be able to make changes.