Course & Student Stories

Customer Service Advice from Seattle Marriott Redmond

The Office Procedures and Customer Service spring course would like to thank OLS Bellevue College Board Member John Piazzini and the Seattle Marriott Redmond hotel staff for an educational and inspiring class visit on Exceptional Customer Service. The students learned about the Marriott's core values: putting people first, pursuing excellence, embracing change, acting with integrity, ...more about Customer Service Advice from Seattle Marriott Redmond



What Customer Service Means

This spring students in the Office Procedures and Customer Service class enjoyed a group activity working in small groups to assemble the phrases in a way that completes the sentence, "Customer service means _____." The objective was to help students understand the meaning of serving customers. A few examples included: Doing ordinary things extraordinarily well ...more about What Customer Service Means




Student Stories: OLS Commericals

In Critical Thinking through Media, students learn how they are being influenced by the media. During the course they learn the different persuasion techniques used by marketers to encourage them to buy their product. For their final project, students create a commercial that advertises the OLS program. The commercial allows them to speak of their ...more about Student Stories: OLS Commericals




Student Stories: Learning Strategies Research Project

Students from Learning Strategies in the College Environment spent time this quarter researching the theory of Multiple Intelligences. After their research they reflected on what they learned about their own strengths and helped others identify theirs. Outcomes of the project were shared with the OLS community.               Learning Strategies ...more about Student Stories: Learning Strategies Research Project


Student Stories: Budgeting Groceries

Students enrolled in the Personal Finance course participated in their Community Activity at a local Safeway. The activity gave students the experience of working with a grocery list and staying within a budget. Students prioritized their lists by identifying items on list as either wants or needs and making choices of what to buy and what to save ...more about Student Stories: Budgeting Groceries