I touch the future. I teach.Christa McAuliffe
IN THIS ISSUE
- Submitting Grades
- Helping Students with Permission Numbers & Enrollment
- Out-of-Office Reminders
- Additional Resources
Dec. 14-16 – Final Exam period
Dec. 16 – Fall Quarter ends
Dec. 20 – Fall Quarter grades due
Dec. 23-24 – College closed
Dec. 31 – College closed
Jan. 3 – Winter Quarter begins
A few reminders about submitting grades:
- Use the “Save” button at the bottom of the Grade Roster page frequently.
- Once you have set the Approval Status to “Approved” and saved grades, they are saved. The grades you submitted will be locked. You will be unable to edit them without changing the approval status.
- You will not receive a message or checkmark in ctcLink (like you did in Instructor Briefcase) confirming that your grades were successfully submitted.
- You can ignore the “Unsaved Data” message at the top of the Grade Roster page – as long as you have saved the data.
These instructions and more grading resources are available to you on the ctcLink Faculty website, under the “How do I” section.
The Faculty Advocates team is holding walk-throughs on how to submit grades. They will take place on:
- Dec. 13: 10 – 10:30 a.m., 12 – 12:30 p.m. and 2 – 2:30 p.m.
- Dec. 14: 10 – 10:30 a.m., 12 – 12:30 p.m. and 2 – 2:30 p.m.
- Dec. 20: 10 – 10:30 a.m., 12 – 12:30 p.m. and 2 – 2:30 p.m.
HELPING STUDENTS WITH PERMISSION
NUMBERS & ENROLLMENT
Students may request permission numbers beginning Dec. 27-30. There are a few things to keep in mind when assisting students:
- A student’s Program of Study/Major must be accurate in ctcLink for graduation purposes. To update this information, students can submit a ticket to Student Central (Type: Evaluations and Graduation).
- Changes must be updated in ctcLink by the 10th day of each term (8th day for Summer Quarter). Changes made after this date will go into effect during the next quarter.
- Students with direct questions about unmet enrollment requirements or time conflicts need to submit a ticket to Student Central (Type: Enrollment Services/Registration).
- The ticket needs to identify the exact course and class number requested, along with the blocking error. Screenshots of the error message are helpful.
- Remind students that courses with an ampersand in the course title have common course numbering (CCN) and can be used for transfer credit at other institutions.
- These courses are listed separately on the Subject (Department) drop-down list in ctcLink. For example, when students are searching for ENGL& 101, they need to look for English [CCN] in the Subject drop-down list.
- When students are searching for a non-transferrable English course (for example, ENGL 99) they need to look for English in the Subject drop-down list. The same holds true for other departments that offer courses for transfer credit.
- Faculty should contact their division staff if they requirea permission number for students to enroll in a class. It is up to each department on how they will handle disbursement of permission numbers. The programs directory is a good source for contact numbers.
It is recommended that faculty post out-of-office reminders in order to help support students who may have questions about ctcLink. A sample message is posted below:
Thank you for your email. I will be out of the office until Jan. 3, 2022.
If you need assistance with ctcLink or course enrollment, please visit the ctcLink for Students page for more information.
If that does not resolve the issue, you can also submit a ticket for support. When creating a ticket to assist you with enrolling in a class, title the ticket “Contact Enrollment Services”.
For in-person support, you have two options:
Student Virtual Support MON –THU: 8 a.m. – 5 p.m. FRI: 8 a.m. – 4 p.m.
Join on Zoom
Student On-Campus Support MON – THU: 9 a.m. – 4 p.m. U Building
If you have questions or need help, there are a number of ways to get support:
- Visit the ctcLink Faculty website. The Faculty: “How Do I?” page features directions to a variety of tasks related to ctcLink. The Faculty Important Events page offers times for live info sessions and workshops.
- Search for an answer to your question on the ctcLink Reference Center.
- If you forgot your ctcLink ID: use the ctcLink ID lookup tool. Submit a ticket:
- For HR questions: choose Human Resources.
- For Finance questions (e.g., Travel and Expense vouchers): choose Finance.
- For Faculty-related general support: choose ctcLink, then Faculty: General Support.
- Click here to join the Faculty Advocate virtual support room.
- Monday: 8 a.m. – 1 p.m.
- Tuesday: 8 a.m. – 1 p.m.
- Wednesday: 1 – 4 p.m.
- Thursday: 12 – 3 p.m.
- Friday: 11 a.m. – 2 p.m.
- Additional faculty support will be provided during the following times:
- Dec. 19: 10 a.m. – 2 p.m. (the weekend before grades are due)
- Dec. 20: 8 a.m. – 8 p.m. (the day grades are due)
- Email the Faculty Advocates team at: firstname.lastname@example.org
Need more information on ctcLink? It can be found on our website.
If you have questions, please email your faculty advocates. And if you have suggestions on improving this email, we would enjoy hearing from you. Contact Yves Martin, Communications Manager, at: email@example.com.
Last Updated December 17, 2021