FAQ
Find answers to your frequently asked questions.
Find answers to your frequently asked questions.
We’ve compiled the answers to the questions we hear most frequently.
Don’t forget that Interactive eLearning is invested in your success. We offer trainings in Canvas for different needs and schedules, and provide information about the tools you might use in your online journey at Bellevue College. We have also compiled a number of resources for online learning students like you.
Check out our services, tools, and resources, and let us know if we can help.
Student Financial Services provides more information about how to pay tuition and can answer questions related to types of fees.
Bellevue College uses a PeopleSoft software system called ctcLink. ctcLink gives students, staff, and faculty “anytime, anywhere” access to a modern way of doing college business.
You do have two sets of credentials – your ctcLink credential and your Bellevue College credential.
BC provides ctcLink tutorials for students on a variety of topics, including activation, updating ctcLink, course enrollment, course payment, and academic records.
If you have a question, please submit a request for help.
It is recommended that you log in at least once a day for the first week at a time that is convenient for you. After the first week, you should get a feel for how much time you will actually have to be logged in to the class site versus how much time you will spend doing work offline, i.e. reading the textbook, etc. In this case, you can log in when it is convenient for you, as long as you meet all assignment and testing deadlines. Some instructors may hold a live session and information should be posted in the syllabus.
Did you register the weekend before classes started? If so, you should probably see your classes by the afternoon on the first day of classes. If you see a class you didn’t register for, did you drop a class and sign-up for another one the weekend before classes started? If so, you should probably see your classes by the afternoon on the first day of class. There is a 4-6 hour processing time until changes are reflected in Canvas.
Refer to the ctcLink for Students Drop Classes Tutorial.
Most of the tests will be given online. If your instructor requires a proctored exam, you can either come to campus at the scheduled time if you are able or the instructor should have information in the syllabus about how to find a proctor in your local area.
All the lab classes use some type of “virtual” lab so you can do the assignments at a distance. Some may require a field trip in your local area. You can check the syllabus on the first day of class for more details.
We recommend approximately two hours per day for every five-credit course. Online courses are just as demanding, if not more demanding than on-campus courses. Log-in on the first day of class, read the syllabus, get started information and get familiar with the course site—then get started with the class.
Academic Advising – Supports your success by helping you create an education plan based on your BC Pathway. Your BC pathway helps you choose a broad academic or career goal based on your strengths and interests. They work to meet the diverse needs our all our students by teaching, learning, and getting to know you.
Admission Assistance – The Welcome Center offers assistance with the admission process into Bellevue College. Whether you have questions about the application steps, need clarification on admission requirements, or seek general support with the enrollment process, they are here to assist you.
Student Central is a one-stop hub for departments that include Enrollment Services, Financial Aid, Evaluations & Graduation, and Placement and Testing Services.
Academic advisors assist current students in creating an educational plan to complete a certificate or degree.
Contact us—we can help!
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