Faculty Support Options
If you need help troubleshooting right now then join our live support session for faculty. Live Faculty Support on Zoom Monday – Friday 11AM – 3PM. We also actively monitor eLearning tickets and email.
We actively monitor eLearning Request tickets, and will respond within two days.
Request examples: creating a Canvas shell, Canvas tools, and scheduling a time to discuss course design & teaching strategies.
You can contact us via email or call us at 425-564-4210 to leave a phone message. We actively check email and messages, and usually respond on the same day or next work day. You can find us on campus in the Library, room D140 when the College reopens.
ITS Ticket Support
ITS is a separate department from eLearning. They are technology specialists who support services related to email, OneDrive, Office 365, computer hardware, software installation, and more.
Submit a TDX ticket for Adding an Associate Teacher, Librarian or an Observer, or an Incomplete.
eLearning offers faculty guidance to enhance online content for more effective student engagement and retention. We can partner with faculty to design online, hybrid, and technology-enhanced coursework. In addition to faculty support, we also offer Canvas training for students during the quarter.
Last Updated September 21, 2021