ctcLink for Students: Your Financial Account in ctcLink

Official Communication Date

Dec. 3, 2021

Affected Students

Continuing Students & New Applicants

Message

Your Financial Account in ctcLink

Hi Student,

Understanding your financial account in ctcLink is important to your student experience. ctcLink lets you see account balances, manage payments, view payment history, and more.

To have an accurate representation of your financial account, you must log in to gateway.ctclink.us AT LEAST ONCE before financial information displays in both of ctcLink’s views (mobile and desktop). Remember to activate your ctcLink account before you log in.

After you log in to gateway.ctclink.us at least once, you can view financial account information in ctcLink’s mobile view, which works across mobile and desktop devices and is the view most students prefer, and the one BC recommends.

If you have issues, submit a ticket.

Tickets can be submitted 24/7 and are processed in the order they’re received.

Please note: our ticketing system is currently experiencing a large load of requests. While we have staff working over the weekend to answer tickets, make sure to submit a ticket to have your issue placed in the queue.

How Tuition and Fees Display in ctcLink

ctcLink displays both summary and detailed information about quarterly tuition and fees. After you enroll in a course, its tuition and fees are added to your account balance.

The first information you see is your total account balance. You can either make a payment on the account from there, email the outstanding charges, or view more detailed descriptions of tuition and fees.

If you expand the summary account information, your outstanding charges will be detailed over separate lines, with a brief description of the fee, when it is due, and the amount.

Your total balance due for each quarter is not equal to quarterly tuition. Instead, your total balance includes quarterly tuition, mandatory fees, and any class-specific fees.

Your tuition, meanwhile, is split out into the Operating, Building, and S&A (Services and Activities) fees. These fees are not split out by individual classes if you enroll in more than one class.

  • Operating fee: Support school operations.
  • Building fee: Supports infrastructure and innovation.
  • S&A fee: Supports student activities and programs.

To summarize:

  • Quarterly Tuition = Operating Fee + Building Fee + S&A Fee
  • Total Due = Quarterly Tuition + Mandatory Fees + Class-Specific Fees

Please note: the detailed fees that display depend on your student type (resident vs. non-resident, general admission, bachelor’s programs, etc.) and the classes you enroll in.

Learn more about tuition at BC

When you’re ready to make a payment, select ‘Make a Payment’ within your financial account. If you do this on ctcLink’s mobile view, you will be redirected to the desktop (full site) view, which is the only view payments can be processed on.

View a Tutorial on Payments in ctcLink

You can also make a payment over the phone. Call Student Financial Services at (425) 564-2309, Monday – Thursday, 8 a.m. – 4 p.m.

Payment Options for Winter Quarter

Our college’s transition to ctcLink impacts many operations, including the tuition payment plan (Nelnet). This payment option is temporarily unavailable and may not be made available before the end of December. Please review the solutions we’ve developed to help you with Winter Quarter payments.

  • If you enroll for Winter Quarter classes between November 29 – December 10
    • 30 percent of your tuition is due by December 21
      • Example: If your tuition is $1,500, you must pay $450 by December 21
      • The remaining balance is due by January 1
  • If you enroll for Winter Quarter classes between December 11 and January 2:
    • 30 percent of your tuition is due by January 30, OR
      • Sign up for the tuition payment plan (if available)
      • The remaining balance is due by January 12
  • If you enroll on or after January 3:
    • Full tuition is due at time of registration, OR
    • Sign up for the tuition payment plan

More information is found through the tuition payment plan web page and Academic Calendar.

Information for Winter Quarter Financial Aid Recipients

If you have an active award for Winter Quarter or completed a financial aid file by September 17, you are held in the classes you register for, and no payment is due, until financial aid is applied to your account or until the Financial Aid Office processes your file. Please check the status of your financial aid through the Student Financial Aid Portal.

Have additional questions or need help with your financial account at BC? Connect with ctcLink student support or call Student Financial Services at (425) 564-2309.

Last Updated December 13, 2021