HCTM 440 Healthcare Systems Operation and Administration • 4 Cr.


Covers basic strategies to perform systems operation, administration and reporting with an emphasis on systems and data integrity and security. Topics include performance monitoring, systems testing and troubleshooting, maintenance, upgrades, security enhancements and process changes, management of contingency and emergency recovery plans, report generation and health information technology best practices and compliance. Prerequisite: Acceptance into program or permission of instructor.


After completing this class, students should be able to:

  • Investigate best practices for systems operation and administration in healthcare systems taking into consideration costs/benefits, timing, impact on short-term and long-term systems performance and users
  • Describe strategies and plans for system monitoring, testing, maintenance, upgrades and security
  • Prepare for disasters and plan for recovery
  • Present the role of the systems administrator in documentation and reporting all aspects of clinical and administrative systems in healthcare organizations
  • Present standards, regulations and accreditation requirements relating to systems administration and analyze their impact on day-to-day and long-term planning of operations
  • Formulate standards for data integrity while complying with privacy and security requirements.