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ISIT 105 Problem Solving for the IT Professional • 5 Cr.


This course presents a wide variety of strategies to build a person's problem solving skills towards situations in IT. Students practice creative/lateral thinking techniques and communication skills to approach technical and non-technical problems. Prerequisite: ENG 092 or 093 with a C- or better, and Math 098 with a C- or better.


After completing this class, students should be able to:

  • Describe the value of problem solving skills in today‚Äôs organizations.
  • Identify and state possible causes of a problem.
  • Articulate problem solving strategies and techniques in relation to organizational problems.
  • Model lateral and vertical thinking techniques to arrive at a solution.
  • Evaluate the both the problem solving process and the effectiveness of the outcome.
  • Use written communication to concisely communicate the problem and solution to an appropriate client.
  • Create and implement a plan to use technology in problem-solving.



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Contact info

Bellevue College
3000 Landerholm Circle SE Bellevue, WA 98007-6484 U.S.A.
Work: (425) 564-1000